Thank you for bringing this to our attention. Customer service is our absolute number one priority. We will put the pen to the paper and have our official policies posted up as soon as we possibly can.
With regards to price matching, we will do so whenever possible and only for in-stock items from authorized dealers. We are doing everything we can to provide reasonable, competitive pricing. Please understand that with the decline of our currency and fluctuations in supply and demand, certain items are simply more expensive now than they used to be, especially if they were acquired prior to our unfavourable conversion.
With regards to returns, a refund will be provided if the item is returned within 14 days with the original receipt providing the product is unopened, unused and in the same condition as when it left the store. Unfortunately, this cannot apply to firearms, ammunition, or related components.