GSG-16 SEMI 22LR RIFLE-NEW update Oct-21
- Thread starter Tenda
- Start date
1) I also was charged tax on the cost of shipping (which is supposed to be free)
2) They said if you are charged shipping contact them and they will fix it, which I did. The person who answered the phone just said they would “figure it out later”. Which is inconsistent with what they said if the charge appeared during checkout.
3) Now that extra magazines are available, I emailed to add a few to my order and was going to have to pay tax and shipping again and “figure it out later” again... I understand if it’s a e-commerce platform issue (although that wasn’t mentioned), but if you are aware of the issue and can’t fix it then adjust for it... if it’s going to be $100 for the mags and you know that the system incorrectly charged me on the initial order maybe adjust accordingly and charge me the balance for the additional shopping I am trying to do? Or better yet how about you say “we have your deposit for the firearm, we know “the system” incorrectly charged you and we appreciate that you are trying to spend more money with us; so instead of telling you to place a new separate order and be incorrectly overcharged again for items that are not even in the country and don’t have an ETA, we will reserve the extra magazines for you and you can pay for them when the total balance is due for the firearm...
4) Principle (I know it’s a small amount of $)
Anyways it is what it is. I look forward to getting the rifle and appreciate that things happen. I would have liked to have seen a bit better communication and follow through is all. Their post states to contact them if it happens so when I noticed it during checkout I thought ok no problem.
Hey folks,
We are expecting the 1st shipment very very soon.
Early Fall is solid. We are able to fulfill all our pre-orders for this rifle so far.
We will be posting updates here once the shipment is close, keep your phone with you because we will be calling once it's ready for pick-up or shipping.
We are expecting the 1st shipment very very soon.
Early Fall is solid. We are able to fulfill all our pre-orders for this rifle so far.
We will be posting updates here once the shipment is close, keep your phone with you because we will be calling once it's ready for pick-up or shipping.
ive been following this topic for 2 months now.... at this point, they're here when they're here. Follow Blue Line's post on the gsg's because they're the company supplying the shipment to all the retailers including tenda.
I too have had exactly the same experience and am quite upset about it.
I called them and was told that when the balance has been paid and order shipped,
that they would give me a store credit in lieu of the shipping charge that was included on top of
my $100 deposit.
That is very different then not being charged for shipping.
I also asked about canceling my order and they told me that I couldn’t.
This is the first time for me dealing with Tenda before, and I can assure you that unless they deduct the shipping fee from my
balance owing when the gun is in and ready to ship,....that I will definitely not ever be dealing with them again and will be warning all of my friends who may be considered doing business with them as well.
