Heads up

[dacron]

If you order from your site, it doesn't send a confirmation email. Got none for either order I made.

If you make an order, an account is created for the email you enter. You cannot log into this account though as it doesn't provide you with a password, trying to reset the password gives no email either. So if you try to order again, you need to use a different email as you don't have the password for the account based on the email you used originally.

But my credit card was charged so it looks like they both went through.

 

[TAC21]

If you order from your site, it doesn't send a confirmation email. Got none for either order I made.

If you make an order, an account is created for the email you enter. You cannot log into this account though as it doesn't provide you with a password, trying to reset the password gives no email either. So if you try to order again, you need to use a different email as you don't have the password for the account based on the email you used originally.

But my credit card was charged so it looks like they both went through.

Thanks for the feedback. Our support system at https://support.mdttac.com is a better place to send your issues so that we can assist you better.
We have techs looking at the website to get this fixed.

In addition, we plan to have a completely new system running on January 1st 2017

 

[TAC21]

Please also check your SPAM folder.

 

[dacron]

None in the spam/junk folder either on either email.

 

[TAC21]

If you can provide us with your name, we can look into your orders further. Ideally through our support system.

 

[dacron]

Wow, all taken care of. Some of the fastest service I've ever seen.

Makes me happier I bought one of your chassis! Thanks.

 

[TAC21]

Glad to hear, enjoy!