How long to get a scoped repaired and sent back from Vortex Canada ???

Big congrats to Vortex Canada , just got a NIB upgraded Crossfire ll delivered to the door . This one even has a 44 mm lens vs the old one was 40mm.

just over 2 weeks from when they received it .

Cannot wait to get to the range !

That's good news
They sure take care of their customers


For the viper pst gen lls going back, thats a bummer
Highly anticipated scope with lots of hype around it
 
I dealt with Vortex for a warranty issue. I got a phone call from a real human being a week later. She explained that there was an issue with my scope and they would s3nd me a new one. A week later I had it on my rifle. Since then I only buy their products. If your turn around is taking longer they may just be swamped. I have complete faith they'll make it right.
 
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