i have just received FSN-01F

CHIP;
"Return it, Marstar is supposed to have a very good "no BS" 1 year guarantee."

This should be the end of your story, our policy statement is on our site, printed on the flip side of every invoice,


" And besides now that you made the pictures public, and other similar stories about the FSN series cropping up it, they will be hard pressed to deny you a refund/exchange."

What the hell has the fact that the pictures are "public" got to do with the facts, if the client does not like a product he or she may return it, period....
I would appreciate it if you could relate these "other simalar stories" to us so we can look into them, ????

John

 
johnone said:
DAGTAPH - "i am afraid they will give me troubles, but i think i will test their iron clad guarantee "

May I ask how you arrived at this outrageous conclusion ??
Marstar has, over the last 27 years, built our entire reputation around the no BS warraty policy, how mmany other companies put that in writing ??

DAGTAPH - "I guess the dealers pay money to be on this site, and who ever pays the piper orders the music or i am not sure....."

Are you a newbie here ? Since when has a moderator closed a thread because of comments and opinions.... They will lock it if the witer is libelus or in violation of the rules....
We are responsible for locking our threads if there is a problem, Marstar does NOT lock a thread just because we don't appreciate what is being said, that would be childish....

As for your purchase, you don't like it, then return it, what is the problem ??
John
Click to expand...

All this is good customer relations I guess (except for the condescending attitude), but what about the rifle in question...?

Is the OP's rifle like all the rest in your inventory..? Or was it just one of the ones that "slipped thru" sorta-thing...?

:confused:
 
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I have no doubt Marstar will honour their word. I can't blame you for wanting to return it. It looks like a rather crude rifle to me.
 
dagtaph said:
by the popular demands this exotic east europian model with a mysterious and ###y name FSN-01F kindly agreed to pose for me. She worked really hard twisting and turning before camera and camera loved her :) but she has a little durty secret :)
http://s1187.photobucket.com/albums/z400/dagaph/FSN-01F/
read the titles and the bottom of every picture. Use it as a resource, i guess.
Click to expand...

boy oh boy, this thing looks rough...

this rifle makes even the Chinese SKS's look like fine custom rifles. :p
 
O.K lets get serious here fellas. Marstars warranty is on the back of the receipts they stand behind all of there products. So you say your barrel was dirty I'm sure that rifle was tested many times so when you got your hands on it it fuction well. I have bought many 4v's all new in the package and all had dirty barrels from factory testing. The receiver and the bolt have different colours due to different metals being used. (please correct me if I'm wrong on this one John). And if your not happy with your handgards just ask for a new set. Last thing is the weld mark on the receiver, ask any good welder and he will tell ya that's a sign that who ever welded this new what the f#$% they where doing.
 
cool it down, johnone. You acting all incensed as if you have never heard about a customer getting hard time trying to return stuff. If marstar will take it back with no questions asked, i will be very happy, i just never dealt with their return department before, so understandably i am a little bit apprehensive. Are you the owner by any chance, everybody tells me i need to speak to some mysterious John, HE will solve all my problems :)
 
The weld mark is normal. Mine has it too. That is not a problem. Also, the color of the bluing is consistent with other pictures. Mine was multi colored and plum. Pretty much the same as yours. If I am not mistaken it is not just the metal but I suspect it might have been nitre blued. There is bluing that changes the metals color dependent on the temperature of the solution.

Marstar does stand behind their warranty just make sure that you follow up and everything is completed in a timely manner. Timeliness is the only thing you may have to worry about.

In terms of parts on these rifles. A newly produced rifle should not have rust on it. We all know that parts for these rifles may have been produced decades ago but other manufacturers/retailers are pretty consistent in delivering product that doesn't reflect the age of the parts used.

In the end send it back if your not happy. We will wait to see what other reports come out about the condition of these rifles.
 
multi colored parts are not exactly pretty, but i can live with it. I actually like the reddish color, i just wish ALL the parts were this reddish color. it is the barrel i worry about. as i already said the internals inside the receiver are in excellent conditions. so it is only barrel that worries me.
 
VENOM BULLET;
"The receiver and the bolt have different colours due to different metals being used. (please correct me if I'm wrong on this one John). "

You are 100% correct, the reason the reciver turns plum color during bluing is because of the high nickel content....

"Last thing is the weld mark on the receiver"
Again because we are dealing with different alloys, we use hi grade steel wire in the MIG however it does not have the hi nickel content of the receiver.... As you know we weld this are to prevent the introduction of FA components....
John
 
DAGTAPH;
"cool it down, johnone. You acting all incensed as if you have never heard about a customer getting hard time trying to return stuff. "
At Marstar there is NO problem returning goods, period....

"If marstar will take it back with no questions asked, i will be very happy,"
I repeat, again, just send the rifle back for a full refund, it is that simple....

"Are you the owner by any chance, everybody tells me i need to speak to some mysterious John,"
Yes I am the owner, there is no mystery I'm easy to find, easy to contact....
you do not require my intervention anyone of our staff would be pleased to assist you....


So we are perfectly clear, wrap up your entire order, obtain an ATT for the pistol, bring it to the post office, send it to us parcel post signature, insured mail....
We will then issue you a full refund with shipping....

John
 
fools never differ i dont think it looks that bad at all maybe because im used to russian refurbs.had a m48 from marstar once barrel was rusty sent it back for exchange no problem end of story.if you dont like your rifle send it back man up and do somthing about it
 
whitey07 said:
fools never differ i dont think it looks that bad at all maybe because im used to russian refurbs.had a m48 from marstar once barrel was rusty sent it back for exchange no problem end of story.if you dont like your rifle send it back man up and do somthing about it
Click to expand...

Are you calling me a fool? If you are, why am i a fool and what gives you the right? What so UNREASONABLE about having concerns about returning a new purchase? You never have concerns? Did you have a momentarily laps in judgment when you typed this? - there is always the edit button. This is not a place to insult people. Our opinion might differ, but what you wrote is unacceptable and you owe me an apology, whitey07.
 
I believe since the first Marstar imported VZ guns came on the market, most have been aware that they are made from NOS (New, Old Stock) parts to a varying degree.

While it seems that some of the newer imports have a larger number of brand new parts, that is reflected in the initial purchase price.

The pictures of this particular gun seem to show a relatively decent example of a 40-50 year old milsurp rifle, with a few cosmetic flaws that are not that bad. Of the particular grievances listed with this rifle, I'd be most interested in the condition of the barrel and throat once properly cleaned.

Considering the numbers of these guns being bought, cleaned, then repainted, I'm not certain if the criticism is warranted.

Frankly, I half wonder if it would be worth Johns time to consider soliciting a bargin price from CZ for guns made of perfectly dimentioned but cosmeticly flawed parts, selling them here as guncote specials....

I mean half the pictures posted on this sight of these guns are of the modifications and custom paint work. It made sense to start with the $700 gun vs the $1000 version. What if John was able to cut that back to $600??

Marstar have shown me that they take time to communicate the need for mechanically sound guns from thier suppliers, and they stand behind them if they do get a dud. I'm more a shooter than a collector of wall hangers, so I'm cool with less than showroom cosmetics within reason.
 
yes it all depends on what you want to do with this rifle. i am not a collector and am not into mods. I wanted unfired/new millitary surplus with dicent, but not flawless estetics. My first CZ which a bought a while back (maybe 4-5 years ago) was just that: near new condtion and estetics, although i suspected that parts were not newly manufactured. So when i opened a box, and saw a "rainbow"(multicolored) gun with visibly used and dirty barrel, i freaked out, becasue this was not my experience with CZs before.
whitey07 said that he is not surprised because he is used to refurbs, but this is exactly the point that all SKSs sold as refurbs and marked as refurbs with the proper indication of conditions: average-good-excellent. Not so with FSN line. They are not marked as refurbs and no indication of condition they are in, so it is reasonable to assume that they should be at leas in near new condition with some use of non-critical surplus parts like trigger guards, brackets and the like. Anyway.... John stands by his Ironclad guaranty, and that make me happy :) I think I already spent way too much time on this topic :) enough said. i wll assume that i got the one that "kinda slipt-through".
 
dagtaph said:
i will sell you mine FSN-01F, if you what ;) it is "new" meaning "I" have never fired it ;) it is very ### rifle :) comes with multi color parts, if you use a bit of imagination it almost looks like a rainbow hi hi hi
Click to expand...

Your pontificating really shows that you know nothing about the manufacturing process or rifles. Mausers have plum colored parts as well.
Crack a book and learn, or just carry on with your bong bong bong :onCrack:
 
no i wasnt calling you a fool and no i had no problem returning my rifle simply called marstar sent in for another one end of story
 
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