My limited experience says the process looks like this...
Contact Dfait get an IIC
send it to your shipper who should have an export licenese they will use the IIC to get an Export permit...
You'll may need an end user certificate to get the export permit as well..
They ship, your broker will put the papers together and verify your clearence to export, and will charge you the taxes...
Good luck and call Mark@Questar will take less time ... He gets permits Quicker then the normal two months....