Is a Armtac always hard to contact?

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anoxia said:
Anikin67, Out of curiosity did you take note of their phone hours in the sticky? Given that they area a small outfit and that might have holiday hours or be getting ready for SHOT, they've answered their phone all 5 times that I've called in December. I'm always glad to deal with them and they always keep me informed of products that I've inquired about. Granted I stopped using email as my prime method of contact because contacting them via phone has been working so well.
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Yes...I called after 13:30.
 
Anikin67 said:
I've been trying to get ahold of Armtac for two weeks regarding some m14/M1A parts. No response to emails or phone calls. I ordered my parts from a dealer in the states. The US dealer answered my email the same day and shipped my order the next. I'd much rather spend my $ in Canada but I won't be attempting to do business with Armtac again. I've got better things to do with my time than try to chase down a dealer who doesn't run tight ship.
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Sorry I must of missed your call. If you could leave me a voicemail I will get back to you.

Regarding email, if it was during our server migration period it is possible that my emails were not delivered. I apologize for that but everything should be up and running now.

Please send emails to info@armtac.com or by using the website contact form.

Again I apologize for the communication problems we've had.
 
In my experience- ARMTAC's customer service simply does not exist. It is almost a month I am trying to find out there my order is....
 
Veps13 said:
In my experience- ARMTAC's customer service simply does not exist. It is almost a month I am trying to find out there my order is....
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Your order was shipped and shows received on June 23rd. If you did not receive it and it has been lost by Canada Post let me know.

Please contact me at atam@armtac.com or give me a call next time if you have problems and allow me to make it right.

There is no way I can know you have a problem unless you contact me.
 
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