I am not sure if this is the norm,,,,but I mailed my RPAL aplication on Feb 18, 2009 it was received on the Feb 19 ( express mail) I got my call yesterday March 5, 2009. I checked the status on line it says my aplication has been completed and if I don't recieve my card in two weeks to call the registry...Wow,,,thats 10 working working days from the time my aplication was recieved to start the process to completion.....