Just received an Order from True North Arms

This thread makes my day.
we strive to run a shop that we would want to shop at.


Bassmaster said:
I'm not sure who writes the product descriptions on their site but they certainly have a sense of humour.
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no jokes are intended, we are super serious :d


Keodis said:
Do they manufacture most of the parts they sell?
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Our products are sourced from all over the galaxy... a few items are made locally by machine shops for us.

Keodis said:
Whats the quality like?
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There are many products, over 700 ish last count, and quality is quite broad and subjective so that's tough to answer, but we try to give an accurate description and photos and customer reviews so that you can shop confidently and receive goods that meet expectations. If there is something particular you are interested in, I can give more specific information
 
Yup received my first order yesterday and I have to say I will be going back. The hand written note on my bill was top notch, you almost never see that anymore. 2 thumbs up
 
Received another box of parts today! Six days from the time I ordered until the package was in my mail box. Worst part now is waiting until payday to order some more parts.
 
Got my 1st order quickly from these guys this week, but they sent me the wrong parts from what I ordered

I think it was a honest mistake, would just like to get what I ordered and paid for

Edit
Got a hold of them, they are sending the correct parts, great guys
 
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d4l3k said:
Got my 1st order quickly from these guys this week, but they sent me the wrong parts from what I ordered

I think it was a honest mistake, would just like to get what I ordered and paid for

Not responding to my email or msg on CGN about it

What's the best way to contact these guys?
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my apologies, I just replied to your email.

indeed we are trying to keep up with a surge in business
 
Zach and the guys at TNA have alway offered top notch service in my experience (I just placed my 13th order with them). Mistakes do occur from time to time (we're all human (or "hupeople" as some may prefer) after all) but the crew at TNA has alway made sure any encountered issues were resolved promptly and to my entire satisfaction. I highly recommend TNA to all my friends. The handwritten notes on the shipping slips are also a much appreciated personal touch. Keep raising the bar TNA, you guys ROCK!

Marc

*Edit : I was saying in my post that I had just placed my 13th order with TNA. Well actually, order was placed at exactly 19:52 and I just received the shipping notification at exactly 20:52. That just speaks for itself.
 
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UNSC_WARRIOR said:
Zach and the guys at TNA have alway offered top notch service in my experience (I just placed my 13th order with them). Mistakes do occur from time to time (we're all human (or "hupeople" as some may prefer) after all) but the crew at TNA has alway made sure any encountered issues were resolved promptly and to my entire satisfaction. I highly recommend TNA to all my friends. The handwritten notes on the shipping slips are also a much appreciated personal touch. Keep raising the bar TNA, you guys ROCK!

Marc

*Edit : I was saying in my post that I had just placed my 13th order with TNA. Well actually, order was placed at exactly 19:52 and I just received the shipping notification at exactly 20:52. That just speaks for itself.
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thanks
we appreciate you and all the hupeople who make up our loyal customers and shoppers :D
 
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