Kel-Tec SU-16 Broken Frame!
- Thread starter MiBri
- Start date
For lifetime transferable like Leupold..... you don't need a receipt.
When the lifetime warranty only applies to the original owner...... a receipt is your proof of original ownership.
I'm glad to hear things are working out for the OP but in reality Kel Tec needs to step up their support for the Canadian Market.
It shouldn't be a hassle to get warranty service for Canadians.
The companies that are selling guns into Canada and the companies doing the importing and distribution have jumped though a bunch of hoops to get their paperwork and permits in order on both sides of the border. You'd think they could get one more piece of paper stamped so they can provide warranty repairs and service!
This was what I was kind of hoping for. I know that there is a cost...perhaps in filing paperwork, and of course their time...and I was willing to pay for it. I wasn't looking for a free ride. I figured that I had just dropped something like seven bills on this rifle not very long before it broke, and another couple of hundred bucks for the AR kit...if it was going to take three hundred bucks to fix it so I can actually get some use out of it, I was willing to do it in the end rather than just throw several hundred bucks out the window. In the end, had to do the latter, unfortunately.
I was also hoping that Kel Tec would agree to just send me the replacement upper without requiring me to send the broken one back. I had provided photos of the receiver with the serial number and the damage. Would have been easier for me to make arrangements with an export company to send the replacement up here, than have to deal with sending the broken part back to the US. They didn't go for it, though.
- Location
- The Badlands
Very true.....I can understand that manufacters want to save weight and money in producing their firearms , but i do not think KelTec will be a firearm that i will be buying anytime soon . A hats off to Ross and the boys at the Gun Dealer for getting things straightened out .......customer service goes a long ways....
What I find weird is that you rarely ever hear about this on any US forums, but this type of failure seems to happen with quite a bit more regularity up here.
Is it the weather? Is it that the Canadian guns are being made differently? Is it that Canadians are unfamiliar with the design and forgetting to twist that piston tube thing into the firing position before shooting the gun?
I'm certainly not a failure diagnostician, but I would guess that 99% of these receiver separation issues are caused by that third option.....
Is it the weather? Is it that the Canadian guns are being made differently? Is it that Canadians are unfamiliar with the design and forgetting to twist that piston tube thing into the firing position before shooting the gun?
I'm certainly not a failure diagnostician, but I would guess that 99% of these receiver separation issues are caused by that third option.....
Not with mine...it was taken apart, cleaned, and put back together properly after every trip. From my conversation with Kel Tec, one failure that they have seen was the operating rod working loose. In my case, the rod was tight and secure...but I noticed a huge and SUDDEN difference in the resistance I felt from the main operating spring (not sure what it's called...the big one over the operating rod) right after the failure.
I don't know how to explain it, but right after the failure, it was like the spring lost much of its ability to resist the backwards action of the bolt. I seemed to remember that the spring had a lot more resistance when I operated the bolt before the failure, and after the failure, it was just mushy. There was evidence of the bolt slamming back farther because the charging handle dented the back of the track that it runs on.
Same with lots of guns, no office statements for legal reasons.
Maybe that piston tube thing managed to work its way into the disassembly location while you were shooting it?
Do you remember where it was when you took it apart?
Yup...I do remember because I remember taking it apart afterwards and it was a completely normal disassembly, with having to turn that tube to get the tab to pass into the receiver, aside from the broken back end of the receiver, anyway. Had the tab not been in the right position, the piston part would have been loose and noticed right away. Basically, it just appeared that the rifle allowed the bolt to slam back with enough force to break the back of the receiver. Like I said, I swear the spring felt a LOT softer all of a sudden after the failure, and I can't explain why. There was very few rounds through that gun.
Just an update to anyone curious to what the outcome of this was...
I recently found out that North Sylva Co. was not involved in the importing of this rifle, after I returned it to The Gun Dealer they returned it to Ellwood Epps who currently has it awaiting repair. The Gun Dealer who agrees this process shouldn't take as long as it has is giving me a full refund for the rifle which I am happy with and will use it to purchase something made of metal and wood.
Check out the EE Optics section for a good deal on a Nikon P-223 scope I no longer need.
I recently found out that North Sylva Co. was not involved in the importing of this rifle, after I returned it to The Gun Dealer they returned it to Ellwood Epps who currently has it awaiting repair. The Gun Dealer who agrees this process shouldn't take as long as it has is giving me a full refund for the rifle which I am happy with and will use it to purchase something made of metal and wood.
Check out the EE Optics section for a good deal on a Nikon P-223 scope I no longer need.
