Recently ran into an issue with the decapping pin snapping off a Lee die due to an off center flash hole. The part would be free from Lee but about $25 CDN due to process and shipping fees. Ordered the part from Higginson for $4 and a couple bucks shipping and all is well.
The die works fine and this could have happened with any brand. RCBS would have sent a replacement for free, however it still cost me less than a set of RCBS dies would have in the first place.
Now it's worth mentioning this is the only Lee product I own and I do feel more comfortable spending a few extra bucks on hornady or RCBS but had to get the Lee in a pinch.
This is what I have seen as well recently. Part was free but shipping from Lee in the US was quoted at $US25. I spoke with Higginson after that and they ordered the item and when it arrived they threw it in with one of my orders - it cost me nothing. Others have stated they still get replacement parts for free so I guess it just depends on who looks at the request on their end. Maybe it is the difference between the old guy's 'that's the way we have always done it and I'm not changing nothing' and out it goes in the regular mail, versus the new guy who has had the fear of god put into him and is following the current procedure to the letter. Who knows.


















































