Leupold Lifetime warranty changes for Canada.

cycbb486 said:
Here is another one to put in the loop. I have not bought a snowmobile lately but I have heard a Canadian cannot buy a new Ski-doo in the US. If that is so what is the deal with that?

Could someone clarify that for me??????

So the same could be said for Leupold if there is truth in the snowmobile story.

???????????????

CBY
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True. It's called dealer protection. A Canadian can't buy a new car in the US either, it must have been titled to an American first, even if he hasn't driven it.
 
At least with a used car from the States, most makes still honor the balance of warranty. I know for a Nissan or Toyota, if its been titled to a US owner for 6 months or more, the warranty is valid in Canada. Leupold is clearly voiding the warranty to Canadians althogether. So what happens to the money that was paid to Leupold for warranty that isn't honored at all? Sweet deal of Leupold.
 
It's not like a lot of people are buying scopes out of the US these days.
I still think this move was aimed at the clones and has nothing to do with protecting Canadian dealers as it's hard to legally export optics from the US today already....
 
Can-down said:
It's not like a lot of people are buying scopes out of the US these days.
I still think this move was aimed at the clones and has nothing to do with protecting Canadian dealers as it's hard to legally export optics from the US today already....
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If that was the case, what does this change in warranty policy accomplish?:confused:
 
as stated 1 state has bigger sales than all of canada. profits are made 2 ways volume or mark up. as we dont do the volume here in canada so we make up the difference in mark up. i will still buy in canada as the people selling the product need to make a living here in canada. those of you who willingly send thier money to the states please list what they do so i can avoid buying what they sell/do and maybe when they become unemployed the value of supporting fellow canadians will become apparent
 
Grizzlypeg said:
If that was the case, what does this change in warranty policy accomplish?:confused:
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I don't know... perhaps this thread could be forwarded to Korth and a rep could clear up their intentions.

I know they have received asian clones at the warranty center that were bought by people who thought they were legit.

I'm sure someone will correct me if I'm wrong but importing optics from the US is a hassle these days despite NAFTA and Free Trade.
 
JBD said:
This change has nothing to do with fake leupolds. Leupold has not or ever warrantied the work for a fake. They even put on their website how to identify a knock off.
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OK then, I don't think anyone would expect them to warranty a clone but some people can't or couldn't tell they were clones and sent them in thinking they were Leupolds.......
 
Clones aside, as I personally don't think they have anything to do with this discussion or the Leupold warranty. Clones have no warranty and Korth can Identify them quite readily by the sound of things.

So if I'm getting the gist correctly. We as Canadian consumers must pay more than our US counter parts for the Leupold mark and its warranty. And yet we are offerred an inferior warranty in that, at some point in the future our scopes which were purchased used will not be coverred. ???

Or did I make that last bit up.? :confused:
 
:D
warrenb said:
Clones aside, as I personally don't think they have anything to do with this discussion or the Leupold warranty. Clones have no warranty and Korth can Identify them quite readily by the sound of things.

So if I'm getting the gist correctly. We as Canadian consumers must pay more than our US counter parts for the Leupold mark and its warranty. And yet we are offerred an inferior warranty in that, at some point in the future our scopes which were purchased used will not be coverred. ???

Or did I make that last bit up.? :confused:
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I think you got the last part partly right and partly wrong. Any scope manufactured after November 30 2010 and not imported into Canada by Korth will have no warranty. Just because it's used doesn't mean that it will have no warranty, but if it's a grey-market scope then you're SOL.

Korth advised me that I could check serial numbers through Leupold customer service and they could advise if a scope was made after teh deadline and if it was legally imported to Canada. I must remember to give that a whirl one of these days. Too many things on teh go when I get home to remember to dig out a scope and email Leupold. Someone that doesn't have 2 kids aged 3 and 14 months feel like giving it a whirl?:D
 
BigUglyMan said:
Actually, you might want to double check with Korth on that. My understanding is that only scopes imopirted by Korth will be warrantied through the Korth facility. Yours will have to be sent to the US, complete with more paperwork and permits, should you need warranty work completed. Enjoy.
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i am not sure leupold in the states would agree with the above, also how come there is nothing on leupold's website stating any of this?
 
Why does everyone get their panties in a knot over this. Leupold is a great scope, but they're not the only game in town. If Korth and Leupold want to screw with us simply move to another option. Lots of good scopes made in Europe they "make do" with just fine over there.

And I'm sick of hearing about supporting Canadian dealers, how about Canadian dealers show some loyalty to Canadian consumers and stop screwing them. We've quite a few on this site that do just that and make a good living based on customer loyalty.

The whole "paperwork, border" issue is a red herring. I've imported quite a bit of stuff myself, it's really not that big a deal and even easier doing volume like dealers and distributors. Canadian cosumers are gouged daily because they don't make a change or don't make a stink.

Both Korth and Leupold can get stuffed now as far as I'm concerned.
 
I just sent the following to Leupold USA via their website. Hopefully I will get a response and some definitive answers, though then what would we argue about?

I was told recently that Korth Group in Canada will only honour the warranty of Leupold rifle scopes that they (Korth) import to the country. They also stated that a person could check their serial number through you to determine if it was a) manufactured post-November 30 2010, and b) if it was legally imported into Canada through Korth. Can you confirm these things?

There is a great deal of consternation among the shooting public as to what this means and whether or not Leupold would still offer warranty on scopes that were legally exported from the US into Canada but not through Korth (ie purchased through opticsplanet and exported after export permit was received from US DoS). Can you clarify and perhaps concisely explain exactly what this directive from the Korth Group means for Canadian purchasers of Leupold rifle scopes? Will people that purchase a Leupold riflescope from a dealer in the US and have same legally exported to Canada lose their warranty, will they have to send it back to your US warranty depot or will Korth have to honour the warranty?

Thanks
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Morpheus32 said:
None of the Nightforce line can be exported from the US without an export permit....did you get an export licence or is the paperwork you mentioned the Canadian side of the house?
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Everything was done by the book. The retailer I used had dealt with many canadians and would email links to all the forms needed. I filled out the CDN paper and he took care of the US paperwork.

Sadly, he is no longer is able to deal with Canadians since NF gave retailers "Regions" and they are not supposed to sell outside of their region to keep all retailers on a fair level. They can lose their dealer licensing for doing this apparently.
 
Here is the definitive answer from Leupold USA regarding where scopes that were not bought from Korth (or an approved dealer) have to go for warranty. Like it or not, this is the new reality.

YES KORTH IS ONLY DOING THE WARRANTY WORK ON lEUPOLD SCOPES THAT ARE BOUGHT AND SOLD IN CANADA. IF THE SCOPE WAS BOUGHT IN THE STATES THE SCOPE WOULD HAVE TO COME BACK TO lEUPOLDS REPAIR STATION IN OREGON. IF THE SCOPE WAS IMPORTED LEGALLY THE SCOPE WOULD STILL HAVE TO COME BACK TO THE OREGON REPAIR STATION AND lEUPOLD WILL HONOR THE WARRANTY AS LONG AS THEY HAVE THE PROPER IMPORT EXPORT PAPERS. AND YES A CUSTOMER CAN CALL AND CHECK THE SERIAL NUMBER TO SEE IF THE SCOPE WAS SOLD IN CANADA OR IN THE US TO CHECK WHERE THE SCOPE WILL HAVE TO GO FOR REPAIR. BASICALLY WHAT ALL THIS MEANS IS IF THE SCOPE WAS BOUGHT IN CANADA KORTH WILL HONOR THE WARRANTY. IF THE SCOPE IS BOUGHT IN THE STATES THE SCOPE WILL HAVE TO CAME BACK TO THE STATES FOR WARRANTY WORK EVEN IF THE SCOPE WAS LEGALLY IMPORTED INTO CANADA.

THANKS,

JOSH
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Thanks for taking the time to get to the BOTTOM of this Big Man.

I was just sitting on hold with Leupold waiting to get an answer when I thought I would see if you got a reply. So ALL you NAY SAYERS about Korth and them trying to SCR++ Canadian customers it is not them. It was a policy set in place by Leupold. So if you are still not happy give me your NO GOOD Leupolds and I will deal with having them fixed and added to my scope collection.

CBY
 
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