M&P Frame Replacement

I hope that you will get your gun fixed under warranty. If not a frame is small potatoes money wise.
 
big_bear87 said:
Thanks for the responses guys. I'm physically okay, couple pieces of shrapnel in my face but nothing serious. My suspicions are squib load. The fact that it blew the handle apart tells me the pressure from the round couldn't escape down the barrel. And they were lightly loaded hand loads, which screws the warranty pooch no matter what. Sucks cause it's only 4 months old.

I may go Glock now, Police ordinance has an individual officer sale program and it's under $500 for a g17 if I remember right.

If I'm scrapping it do I have to do any paperwork to legally destroy it? Physically it's taken care of...
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I blew the cylinder off a revolver once, so had to call Mirimichi and tell them the gun no longer existed. They asked for an email picture of the gun, including the serial number. They wrote it off the registry. easy, peasy.
 
Follow up on the story of the exploding M&P 9, Smith and Wesson warranty centre in Canada is transferring ownership is a new frame to me and destroying the other one.
 
big_bear87 said:
Follow up on the story of the exploding M&P 9, Smith and Wesson warranty centre in Canada is transferring ownership is a new frame to me and destroying the other one.
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Great to hear! If that isn't customer service, I don't know what is. You fcuked up and the manufacturer went good for it? Can't get much better than that.
 
big_bear87 said:
Follow up on the story of the exploding M&P 9, Smith and Wesson warranty centre in Canada is transferring ownership is a new frame to me and destroying the other one.
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They must be stepping up their game as my dealings with S&W were less than favourable
Great news for you
 
Yup good news, I think it was because preliminary inspections are leaning towards it being an out of battery detonation, nothing to do with the ammunition.

That said the only bad customer service I had was when I called the US office, they basically told me to go play in traffic. The Canadian warranty centre is where I got the good service.
 
There is a video on YouTube about an incident that sounds very similar to what happened to you. The fella in the video said he had a bit of a hassle dealing with S&W and their warranty if I remember right. Hopefully this isn't becoming a trend with these guns.
 
Jrink said:
There is a video on YouTube about an incident that sounds very similar to what happened to you. The fella in the video said he had a bit of a hassle dealing with S&W and their warranty if I remember right. Hopefully this isn't becoming a trend with these guns.
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Nothing to do with the gun, you wedge a bullet in the barrel and then fire another one, ANY gun will respond negatively - regardless of who made it. And since when did 2 guns become a trend?
 
enefgee said:
Nothing to do with the gun, you wedge a bullet in the barrel and then fire another one, ANY gun will respond negatively - regardless of who made it. And since when did 2 guns become a trend?
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+1. It was an ammunition issue not a defect in material workmanship of the firearm. A lot of people think a "warranty" is akin to an all inclusive insurance policy that covers any and all issues regardless of the situation at hand. It just ain't so.

Not to mention that those (2) drama queens seemed to go out of their way to make their story as entertaining as possible. From a manufacturer's standpoint, it would be good to get the M&P 9 back so that their engineering team could examine how the design held up. Not to mention helping the client would lessen the chances of civil litigation afterwards.
 
Regardless of the quality of ammo, a gun must be designed to NOT fire out off battery. It's claerly the gun that is faulty here.
 
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