Hmmm I ended up with a Henry's problem child. My recent brand new purchase - Henry H001TRP 'Small Game Rifle' came with the wrong front sight, to short to zero rifle @ 50 yards. It's the model with the Skinner Peep sight. Henry's warranty response was take/mail rifle, on my dime, to the 'Canadian' warranty centre, they would not just mail me the correct sight. I did the 3 hour (round trip) drive and Grech put the tallest sight they had on rifle. When I got home it was still shooting high @ 25 & 50 yards. Ended up I ordered a taller fiber optic front sight direct from Skinner & installed easily buy my self.
So I don't have a warm and fuzz feeling about Henry warranty.
I fully agree "Buying a factory new gun is a circus these days." Don't expect the Warranty, you see hyped up. for the US to apply here. Buy on-line you take your chances, better to buy in person and try to catch screw up's, but expect to do the 'finishing' and 'tuning' that a CNC machine cannot/does not do. I figure I can do the 'finishing' and 'tuning'. I cannot afford to have their "Custom Shops" to do it for me.