Marstar sucks!!!

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I know this topic is old but people shouldn't group generations like they have on this thread. I fit into your generation Y and let me tell you... I work hard for what I got, no hand outs, no hurt feelings, just hard work to get what I want. I guess you guys are right, I want #### now... difference being I get it, it's not given. I know I'm not the only person in "Generation Y" that doesn't mind some hard work.

Just wanted to add to the Y issue.
 
GUESS KTO;
"Actually it is not completely stupid. The diagonal length of the case will be just above 30"... so there is a good posibility that it would fit. "

This is getting ridiculous, what if, what if, what if ????
Ok say we agreed with your theory and told the propective buyer YES it will fit on the diagonal.
What if he adds a different stock, what if he puts a different muzzle break on the rifle, what if he put a scope on it ???????

Then we catch hell for providing the wrong information....
HELP my head hurts....
John
 
HELP my head hurts....
John[/B]

Here's one for you John!

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Things I learned from this thread:
Generation Y sucks
marstar sucks
marstar doesn't suck
I have no idea what generation I am
marstar john doesn't like stupid questions
 
GUESS KTO;
"Actually it is not completely stupid. The diagonal length of the case will be just above 30"... so there is a good posibility that it would fit. "

This is getting ridiculous, what if, what if, what if ????
Ok say we agreed with your theory and told the propective buyer YES it will fit on the diagonal.
What if he adds a different stock, what if he puts a different muzzle break on the rifle, what if he put a scope on it ???????

Then we catch hell for providing the wrong information....
HELP my head hurts....
John

Would it have been that hard just to tell him that? I'm not defending him or you, I'm just sayin'...customer relations inevitably involve dealing with stuff you consider ridiculous. Telling him that would've saved the whole thread from ever existing and got you off the hook if it didn't fit.
 
After caribico's "4th try… and FxxK U!!!!" email? I'd have fired him on the spot (it's OK to fire customers when they're clearly going to be money-losers or otherwise not worth having - it clears the deck for the other customers).

I meant right off the bat...it didn't need to get further than the first email, even if it was a silly question.
 
John, Marstar is just fine. Customer service is great. Your products are great. Please bring in some surplus 7.62x51 for my m-14. thank you.
 
SIERRA6point5;
"Would it have been that hard just to tell him that? "

When someone sends me a note which opens with FxxK U I am not inclined to be very understanding and charitable....
John
 
Things I learned from this thread:
Generation Y sucks
marstar sucks
marstar doesn't suck
I have no idea what generation I am
marstar john doesn't like stupid questions

Still better than what's on TV!

SIERRA6point5;
"Would it have been that hard just to tell him that? "

When someone sends me a note which opens with FxxK U I am not inclined to be very understanding and charitable....
John

Still, you have a duty to at least try, no matter how stupid, rude, ignorant, trollish, etc the person may be. Customer's questions shouldn't be ignored just because they are dumb. Just give them a simple answer of "Yes" or "no".
 
.30/06FTW; "Just give them a simple answer of "Yes" or "no". "

I DID ANSWER HIM AND ADVISED HIM (e mail) THAT NO IT WAS NOT A GOOD FIT
Are we going to let this go some day ??
John
 
ACRASHB;
"Not at all - as mentioned, firing customer is OK and may the best thing to do. "

Thank you for understanding.... You appear to have a grasp on the situation
John
 
Never had any problems with Marstar when calling them up, always friendly people, actually much more friendly than most businesses when you give them a call. Email may be another story, but that's the same everywhere.
 
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