Hey guys,
So a little while ago my mini 14 started failing to feed and extract randomly which was very odd for such a rugged and reportedly reliable firearm. After a field strip I noticed the bottom of the bolt and ground away and was now exposing the firing pin threw the steel, a big problem. After a little bit of research i found out that Ruger is aware of this rare manufacturer defect and will repair them for free. With the help of another CGN'er I located Snapshot ind. in Quebec, which operates as Ruger's Canadian repair station and I shipped them the rifle for repair. I'll start with the positives and then go from there. positive #1 The rifle is back in my hands with a new bolt and appears (I haven't shot it yet) to have the head spacing problem fixed. #2 ... that's all I've got. Unfortunately I can't say I'm very impressed, I sent the rifle about six months ago and just received it now, and only because I called Ruger in the states and asked them to get on snapshot and expedite the process (which they did, thank you Ruger). I would also mention that communication was nill at best, I had to call for updates which were not really given ("we have no idea when it'll be ready"), and the representatives there spoke barely passable English (they spoke french).
I guess in the end it's fixed and it was free so that counts for something but I really did expect a more timely turn around or more information like a general timeline.
-Izzi
So a little while ago my mini 14 started failing to feed and extract randomly which was very odd for such a rugged and reportedly reliable firearm. After a field strip I noticed the bottom of the bolt and ground away and was now exposing the firing pin threw the steel, a big problem. After a little bit of research i found out that Ruger is aware of this rare manufacturer defect and will repair them for free. With the help of another CGN'er I located Snapshot ind. in Quebec, which operates as Ruger's Canadian repair station and I shipped them the rifle for repair. I'll start with the positives and then go from there. positive #1 The rifle is back in my hands with a new bolt and appears (I haven't shot it yet) to have the head spacing problem fixed. #2 ... that's all I've got. Unfortunately I can't say I'm very impressed, I sent the rifle about six months ago and just received it now, and only because I called Ruger in the states and asked them to get on snapshot and expedite the process (which they did, thank you Ruger). I would also mention that communication was nill at best, I had to call for updates which were not really given ("we have no idea when it'll be ready"), and the representatives there spoke barely passable English (they spoke french).
I guess in the end it's fixed and it was free so that counts for something but I really did expect a more timely turn around or more information like a general timeline.
-Izzi


















































