Made the mistake of going on the Saturday of a long weekend...and on the cusp of hunting season, so crowds were a bit of an issue. (no shocker) Had to wait on "the ramp" for about 20 minutes, but was given great service when it was my turn. It is the most I've ever spent on a rifle, so it was a big day for me. Just wanted to say "thanks" to the staff member who helped me, and say that it won't be the last time I buy a gun there~I'm sure of that.