- Location
- Nova Scotia
I hate the idea email is lazy. I send most correspondence by email so you have paper trail of comments both for reference in case you forget what they say on the phone and to hold businesses accountable
It can be lazy. Esp when you are trying to get a response ASAP. You send a email and then post on a forum, because you didn't get a answer. Its like a FAX, normally you send one, then call shortly after asking if they got it. This case, no paper trail required. A phone call would have got his answer of yes, we got it, but we don't charge till it ships.