NEA Ambi safety: word of warning

[mebiuspower]

This is no longer worth the aggrevation it has caused me.

Exactly. Buy cheap buy twice.

 

[Farmboy]

I'm not sure why KAC get's mentioned in a bunch of the NEA issue threads LOL

As mentioned we go the extra mile with KAC and get all the support we need from KAC.

We have warrantied parts that we didn't have to, we provide screws and other small bits within a couple weeks.

We have two KAC amourers here that can warranty most issues immediatly, if not, KAC sends us a replacement and we send the issue part back to them. So even any major issue would be fixed in less than a few weeks.

 

[Runningfool]

I'm not sure why KAC get's mentioned in a bunch of the NEA issue threads LOL

As mentioned we go the extra mile with KAC and get all the support we need from KAC.

We have warrantied parts that we didn't have to, we provide screws and other small bits within a couple weeks.

We have two KAC amourers here that can warranty most issues immediatly, if not, KAC sends us a replacement and we send the issue part back to them. So even any major issue would be fixed in less than a few weeks.

Sorry Darren, I only mentioned KAC because I think of them as one of the top manufacturers and was trying to illustrate a point: if I took a torch to a KAC part that was not defective and stripped the screw in the process, I'm sure you would offer me a new screw. Thats what good companies do. And that's what NEA did. I guess the OP just expected more.

 

[Farmboy]

I'm sure you would offer me a new screw

We'd actually probably replace the entire safety. We've done similar in the past.

 

[fdc]

I don't think that this is an NEA fail. It's a fail but not an NEA fail.

Don't get me wrong, I've messed stuff up. I just don't expect anyone else to own up.

 

[beltfed]

So let me get this straight:

An ambi safety with a screwed on lever (which NEA states is not designed to come off...Why else would you use a threaded fastener?)
Gets mangled and 'stripped' and NEA say to the customer something to the effect of 'it's too bad you destroyed the inferior crap-a$sed screw we used in assembling our ambi-safety, so yeah, good luck getting it out, and if you like, we guess we can send you another one of those sh!tty screws to re-assemble it, you know, in case you manage to un-f$ck the abortion of a part we sold you in the first place'.
Is that my reading between the lines or a reasonable rendition of what went down?

This is the type of stuff we can all expect from Norinco folks. My 2cents.

 

[Runningfool]

So let me get this straight:

An ambi safety with a screwed on lever (which NEA states is not designed to come off...Why else would you use a threaded fastener?)
Gets mangled and 'stripped' and NEA say to the customer something to the effect of 'it's too bad you destroyed the inferior crap-a$sed screw we used in assembling our ambi-safety, so yeah, good luck getting it out, and if you like, we guess we can send you another one of those sh!tty screws to re-assemble it, you know, in case you manage to un-f$ck the abortion of a part we sold you in the first place'.
Is that my reading between the lines or a reasonable rendition of what went down?

This is the type of stuff we can all expect from Norinco folks. My 2cents.

Wow, you learn something new every day. Turns out all of those Phillips screws I've managed to strip in the past while installing stuff were not my fault...must have all been inferior crap-as$ed screws! I'm starting to wonder if the bolt-heads I've rounded in the past we also made of the same sh!tty metal! And all along I was blaming myself instead of the manufacturer. Damn!

 

[concrete69]

I'm with you. My experience with NEA has been subpar product and weak customer support. If I dealt with my customers the way they do, I'd have none left.