Hi everyone,
I've been on the road at the Abbotsford and Edmonton Boat Shows the past two weekends and haven't spent much time on CGN. Lets go over the above and I'm home the rest of the week to weigh in on this and answer any questions as needed.
- Warranty; Lifetime No-Fault. Pretty much the same as everyone else out there. Couple of quick things, we will ask you for the receipt however it is not required to perform service. This has been a fairly recent change (last year and a bit) as we've explained to our service department that no one has receipts from 1995. Keep in mind they are used to dealing with cameras which feature a 2 year warranty and certainly not No Fault. Lol. We are trying to prevent grey marketers and will run a serial number check if you don't have a receipt, this can slow down turnaround time.
- "Reading between the lines", instead I'll simply give you the stats. Nikon sport optics for North America had a failure rate below 1% last year. This is the warranty numbers from the US and Canada combined. Our stuff is made rock solid and my favorite question at gun shows is "Can your scope handle my HUGE XYZ gun?". Yes, even the Buckmaster 3-9x40 sub $200 scope is rated to 1000g's. Slam it on as big of a gun as you like and it will work just fine.
- You do not need to register or send anything in for said warranty, (we do serial number tracking), so as for non-transferable you may come to your own conclusions based on the above.
- If you bought gear from 1995 (or whenever) with the 25 year warranty, that has now been made into the Lifetime No Fault. This goes for all products excluding rangefinders and removable fieldscope eyepieces. (Before you ask, if you break a fieldscope eyepiece you must have hit it with a cement truck deliberately.)
- Highly recommend you play around with our Spot On app either on the website or its now FREE on your Apple or Android phone. (Pro tip: When you first load it the app will ask you if you wish to use US or Canadian version. ALWAYS choose US as we have to translate it to French here in Canada and are usually an update or three behind).
Anything else you need to know I'm happy to help! (We'll also be setup at the Calgary Easter Gun Show for the first time if you want to come by and say hi, I'll be there all day Friday.)