Non-restricted firearms registration for Quebec customer

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Wired leader said:
What is with the insults?

The OP asked you a straight forward question with regards to Marstar's policy and you danced around the question... He eventually changed the terms of the question sort of and then you responded to his questions and satisfied him. I then simply asked you to clarify your answer in order to clarify what Marstar's position was. You did not immediately respond to that since you were busy flaming other's posts. You finally responded to my question somewhat rudely and I thanked you for your response. Now you are back to hurling insults.

Like I stated earlier, if you had responded to simple questions with simple answers, this thread would have ended long before I got sucked into it.. But instead you got your panties in a bunch and apparently things are still wedged way up there.
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You must be new to Marstar threads & Johns personality .
He is not your typical business owner . ;)
 
Wired leader said:
Since you are so intelligent, please point me to the post where John stated what their policy was prior to post 165. You can't because he never did. so STFU

and I called you a smartmouth because you keep flapping your lips, but can't answer the question any better than John answered the questions he was asked. No wonder you understand him perfectly.
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Right here

http://www.canadiangunnutz.com/forum/showthread.php?943742-Non-restricted-firearms-registration-for-Quebec-customer&p=8910563&viewfull=1#post8910563

see the part saying:
If yes, are you pursuing such registration ? NO
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learn to read.
 
Lets see, Wired leader has questioned a number of peoples intelligence...not just Johns.
Used the terms smartmouth, idiot and used numerous disparaging remarks.
Kept the thread going (negatively) every chance he can get.
It's one thing to questions a companies business policies....but you sir (wired leader) are just coming off as a petty little human being.
 
The Marstar rep has indicated several times in this thread that the company was following the law (policies, directives) when they registered a NR firearm for a Quebec buyer.
From what legal entity did the direction to proactively register a NR firearm on the behalf of a Quebec buyer come?
The RCMP? The CFC? The Quebec CFO?, The Ontario CFO? Some other agency?
I'm not asking in order to point a finger. I'm just curious.
 
internet... gotta love the invention... to pick a fight, in the old days you used to have to go out to a bar, get drunk and choose a bad argument, we can now do this from the comfort of our home chair...costs (and hurts) a lot less.... also , my clothes dont stink like cigarettes no more either...
 
Another great Marstar thread! I think a fair summary is that Marstar was registering long guns needlessly in the past, and when asked about it, tried desperately to avoid admitting it, which, unfortunately, made it look worse than it really was. Obviously Marstar wanted to be careful and avoid violating any law, because the repercussions of making a mistake by not registering when it was supposed to far outweighed the repercussions of registering when it did not need to (ie, criminal or regulatory proceedings vs. angry customers). Customers are entitled to be disappointed but it seems to me that there is no justification for a boycott or anything like that. I think Marstar possibly could stand to learn the number one lesson of scandal though, always admit the mistake as soon as possible because denial and coverup make it appear FAR worse than it would have been had a frank admission been made right away.
 
The decision to boycott Marstar or not will be a personal one that every CGNer will make.
If Marstar did this as a CYA thing then they should admit that and say, "My bread and butter depends on my business license so I played it safe". How hard was that?
That would have put him in the same grey light as just about any other dealer in Canada who without a doubt played it safe also.
By virtue of the arbitrary powers bestowed by c-68 the penalties that can be imposed for even minor violations of the Firearms Act are potentially grave and life changing.
Ask Ian Thomson or any other victim of punishment by process.
The Marstar rep didn't grant me the courtesy of a single response to any of the questions I asked on this thread and likewise for other CGN members.
He did however vector insults in a rather patronizing way in lieu of a factual response at some of the questioners.
This implies a certain arrogance and perhaps a smidgin of contempt for the questioning members.
I respect honesty and truthfulness and have a disdain for arrogance and smugness.
I won't be dealing with Marstar any time soon.
Others might have a different opinion.
 
king cobra said:
internet... gotta love the invention... to pick a fight, in the old days you used to have to go out to a bar, get drunk and choose a bad argument, we can now do this from the comfort of our home chair...costs (and hurts) a lot less.... also , my clothes dont stink like cigarettes no more either...
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Laugh2
 
Gunoholic said:
The decision to boycott Marstar or not will be a personal one that every CGNer will make.
If Marstar did this as a CYA thing then they should admit that and say, "My bread and butter depends on my business license so I played it safe". How hard was that?
That would have put him in the same grey light as just about any other dealer in Canada who without a doubt played it safe also.
By virtue of the arbitrary powers bestowed by c-68 the penalties that can be imposed for even minor violations of the Firearms Act are potentially grave and life changing.
Ask Ian Thomson or any other victim of punishment by process.
The Marstar rep didn't grant me the courtesy of a single response to any of the questions I asked on this thread and likewise for other CGN members.
He did however vector insults in a rather patronizing way in lieu of a factual response at some of the questioners.
This implies a certain arrogance and perhaps a smidgin of contempt for the questioning members.
I respect honesty and truthfulness and have a disdain for arrogance and smugness.
I won't be dealing with Marstar any time soon.
Others might have a different opinion.
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If you're going to boycott a gun store because they treat their customers like crap then very shortly you won't have any gun stores to buy guns from. Which is kind of why I've resolved to buy my guns from Basspro in the future. The general arrogance and lack of business sense displayed industry wide by gun retailers is unrivaled by any other industry I can think of. It's not Marstar, it's apparently just about everyone.

Frankly, I am right onside with this guy's bad-assed attitude of not taking crap from people on the internet. Unfortunately that attitude isn't backed up by the fortitude of doing exactly what you said - standing up and being very clear on what you're doing. And this thread certainly showed that didn't happen. Customers are frequently idiots, but asking uncomfortable questions about one's business is NOT one of the reasons that makes customer's idiots.
 
waterwheel said:
If you're going to boycott a gun store because they treat their customers like crap then very shortly you won't have any gun stores to buy guns from. Which is kind of why I've resolved to buy my guns from Basspro in the future. The general arrogance and lack of business sense displayed industry wide by gun retailers is unrivaled by any other industry I can think of. It's not Marstar, it's apparently just about everyone.

Frankly, I am right onside with this guy's bad-assed attitude of not taking crap from people on the internet. Unfortunately that attitude isn't backed up by the fortitude of doing exactly what you said - standing up and being very clear on what you're doing. And this thread certainly showed that didn't happen. Customers are frequently idiots, but asking uncomfortable questions about one's business is NOT one of the reasons that makes customer's idiots.
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Ding ding! We have a winner!

This thread could have been 6 posts long with an honest and truthful answer from Marstar.

Like "we were under the impression that what we were doing was at request by CFC/CFO and thus within the law. Things were changing weekly and we perhaps did not catch all the nuisances within the Quebec quagmire of registration. At this time we know, and are not registering NR firearms. There may have been cases that we inadvertently registered a customer's firearm in the past while believing this to be right.
In the end, this is our livelihood and C-68 is an unforgiving mistress that we can not afford to scorn. Our business license means we keep food on the table. Again, we apologize for any inconsistencies in our policy but as you all know, the firearm law in this country is less than straight forward.

Regards,

Marstar"

See how easy that was? Instead we got a 200 post ****storm
 
waterwheel said:
If you're going to boycott a gun store because they treat their customers like crap then very shortly you won't have any gun stores to buy guns from.
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Which is the problem of the Canadian market. Not much players, thus no real concurrency, higher prices, poorer quality and no real way for crappily-treated customers to hurt arrogant businesses.

KITD-FOHS fun...
 
jbrow397 said:
Ding ding! We have a winner!

This thread could have been 6 posts long with an honest and truthful answer from Marstar.

Like "we were under the impression that what we were doing was at request by CFC/CFO and thus within the law. Things were changing weekly and we perhaps did not catch all the nuisances within the Quebec quagmire of registration. At this time we know, and are not registering NR firearms. There may have been cases that we inadvertently registered a customer's firearm in the past while believing this to be right.
In the end, this is our livelihood and C-68 is an unforgiving mistress that we can not afford to scorn. Our business license means we keep food on the table. Again, we apologize for any inconsistencies in our policy but as you all know, the firearm law in this country is less than straight forward.

Regards,

Marstar"

See how easy that was? Instead we got a 200 post ****storm
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Marstar should definitely hire you as their PR!!
 
x0ra said:
Which is the problem of the Canadian market. Not much players, thus no real concurrency, higher prices, poorer quality and no real way for crappily-treated customers to hurt arrogant businesses.

KITD-FOHS fun...
Click to expand...

My first entrance into being self employed was the result of this exact issue (not in guns though, but small tightly knit specialized community). Locked down market, two large American competitors and one small Canadian one (that had no inventory) and then some big box store ops as well, really crappy service because like, who cares, non-competitive prices. Everyone complained relentlessly, nobody did anything. Then I decided I wanted a business for my wife to stay at home, started up a competitor business in my basement. Worked my @$$ off til 2am every night while working full time. Cut prices (and still raked it in gangsta style). Moved heaven and earth to keep inventory in stock and ship same day. Imported from the U.S when it was cheaper down there. Played the exchange rates. I did it all in my basement, but when someone wanted to drop by and pick up, I had them over and offered them a pop when they picked up their stuff. I built up testimonials like people ordering online at 12 midnight and getting the order delivered to their door at 8am (they were local, I got up at 7 and drove it to their door). There was one specialty item that had been pending for six months out of the U.S. - I had my backorders boxed and ready with shipping labels. The day the order landed in the U.S. I crossed the border and waited for the UPS truck. Grabbed the order, drove about 3 hours home, shoved everything in the ready to go boxes, then drove them to the courier depot before close and shipped everything overnight. My customers lit up the freakin internet with comments about the product. Then people wanted to know how in heck some people had their orders when they were still backordered for days. Then my company name starts to get thrown around online.

By the end of the first year I believe I owned almost the entire Canadian retail sales in my niche. In the second year I opened a US warehouse. Three months after I announced I was selling in the U.S. I had an offer on the table from one of the big US companies. And all they did with my company was tie it to a tree and put a bullet in it's brainpan.

I dunno if gun retailers think this can't happen to them, but it can. Someone with a bit of gettyup and go gets pissed. Figures out how to import. Develops relationships with US vendors. works the paperwork. Figures out how to cut corners on time to delivery. Does whatever it takes to get product out the door. because none of what they do is rocket science in this business, and almost all of the problems revolve around uncompetitive prices and failure to keep customers abreast of their products. Those problems are easily fixed in any industry, without industry knowledge. It's not going to be me, I have no interest in selling this stuff. But today there's no barriers to entry to someone else from doing this. A website (despite ellwood epps nonsense) that does everything you can imagine can be had off the shelf for virtually free. And with that, you're in business, all you have to do is research how to do gun sales. And like I said, that ain't rocket science (for proof of that, see the current batch of retailers). Retailer complaints about paperwork and delays are excuses for failure to service clients. Claims of complexity and rules are excuses for failure to service clients. Backorders are excuses. Website functionality problems are excuses. It's all excuses from people, and they can get away with it. Until they can't anymore. Because lack of inventory and crappy service are very good reasons to see a business opportunity.
 
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