These guys are doing their best to keep things going. Email is the best way to communicate right now. Keep in mind that there was a huge run on suppliers before they closed their doors and their online orders have gone through the roof. I placed an order on Monday and followed up with them today, Dustin is a champ and got back to me quickly. They can take 30 seconds to answer emails but not 3 minutes to answer phone calls. Cut them some slack and be patient, these guys are there for you just make it easy for them to do so.