Order Status Definitions

johnone said:
Come on Ryan, I will provide you with a copy of the new software we are looking at, it allows the vendor to track an order moment by moent and send an e mail to the buyer.

Example; John just read your e mail, 10:eek:o hrs
John just sent the order to processing 10:02 hrs
Harry now has your order 10:03 hrs will process shortly
Harry now has time to pick your order 11:45hrs
Harry has stopped working on your order lunch time 12:00hrs
Harry is back from lunch and is working on your order 13:03 hrs
Harry has finished picking your order and left it at the shipping desk 13:45hrs
Gerry has received your order and will proceed with preparing it for shipment 13:47hrs
Gerry has finished packing your order and forwarded the paperwork to invoicing 14:15hrs
Mary has the paperwork for your order and is preparing the invoice and bill of lading 14:17 hours
Mary has finished preparing the paperwork and released you shipment on BL ####### 14:20hrs
Your order is being carried by Canada Post, your tracking ############# 14:22hrs
The name of the postman in your area will be provided as well as the exact day and hour of delivery....
Should the delivery estimate be out by more than 10 minutes you will receive a full refund

What do you think Ryan ? Of course all your employees will have to wear GPS locators as well as all your carriers this way customers can trace their order every second of the day....

John
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John If I were you I would consider a review of Harry's work. I mean come on, 42 minutes to pick a order. Tell him to get the lead out of his pants.:p
 
We're processing everything as fast as we can and updating the system as fast as we can. As a heads up two people have the flu today so we may close abit early so we can all work on transfers without interruption

Ryan
 
Chemist said:
We're processing everything as fast as we can and updating the system as fast as we can. As a heads up two people have the flu today so we may close abit early so we can all work on transfers without interruption

Ryan
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Yes, close early please! *anxiously awaiting my ISSC MK22* :shotgun: :D

BTW, I sent in a question via the web form early last week asking about extra mags for the MK22 and haven't heard back yet -- guess you guys are just backlogged right now?
 
I think they must be backlogged as communication seems to be a little thin lately...not complaining per se, and I know you guys are doing your best, it is just that a little communication makes the waiting easier. Now lock the damn door and motor through those transfers! ;)

(and I am aware of the irony that time spent responding to all of our emails and pm's is time that you are NOT able to process transfers :D. )
 
Runningfool said:
(and I am aware of the irony that time spent responding to all of our emails and pm's is time that you are NOT able to process transfers :D. )
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Yep, people should stop emailing and be patient, the more questions, the more time it takes to process them. If you havn't had news in 2 weeks, then you can email them.
 
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