My PAL/RPAL application was received by the government on 7 January for me but when logging in to see if it appears on their website is says no application found with my details on record. Am I right in thinking this is normal as they may not have scanned it yet or is this cause for concern and I should give them a call? I’m not expecting it to be processed yet given the delays they have but I don’t know if it should be visible in the system at this stage.