I was certainly frustrated when my first attempt at reloading was met with failure. I had followed all of the suggestions from the manufacturer, read up online, and even spoke to a couple of friends who were already doing their own reloading.
I set up my LnL Classic, with a Hornady New Dimension die set, had some once-fired .308 Win Remington and Winchester brass all cleaned and lubed ready to be decapped.
First case? Stuck. Second case? Stuck. The 20th attempt after trying a few different things? Stuck permanently. The neck was blown so far open on all of them that I could drop a bullet inside it. Brass shavings from the outside of the case littered my bench.
I contacted Hornady, and they asked me some questions. They had me send in a picture of the problem die, and then a few days later I received an e-mail: They're sending me an entirely new decapping die, zip spindle set, and a different type of lube to try.
All around, a negative experience turned very positive through excellent customer service.
I set up my LnL Classic, with a Hornady New Dimension die set, had some once-fired .308 Win Remington and Winchester brass all cleaned and lubed ready to be decapped.
First case? Stuck. Second case? Stuck. The 20th attempt after trying a few different things? Stuck permanently. The neck was blown so far open on all of them that I could drop a bullet inside it. Brass shavings from the outside of the case littered my bench.
I contacted Hornady, and they asked me some questions. They had me send in a picture of the problem die, and then a few days later I received an e-mail: They're sending me an entirely new decapping die, zip spindle set, and a different type of lube to try.
All around, a negative experience turned very positive through excellent customer service.
