Grab A Mop, Or Clear The Deck...
I get that our market is a small one, and I'm not looking to "pick on" anyone, but there's a certain arrogance (for lack of a better word) prevalent in the attitudes of many of our importers and retailers here in Canada (and not just the ones present for this discussion). It's almost as if, because they are few and supply products for which there is a relatively high demand (albeit a narrow audience creating that demand), and know slightly more about the state of the industry than the rest of us might, that they're somehow special...
To those of us with open wallets... pick up the phone and make a few calls... ask some simple questions about how to import this or that item, spend a little bit on long distance fees and you will be amazed at what you can learn. None of what these businesses do is magic, or complicated. It may be an encumbered process, yes, but not a difficult one. Every business faces challenges in servicing their customers, the difference is how they handle themselves in the process.
Do our importers provide a service...? undoubtedly yes, they do... could they be doing a better job servicing their customers? yes... they could. Do we fully understand in every case every obstacle that they face in doing that job? no... but should we have to? certainly not. We didn't ask them to go into business, and if they won't do the work, someone else absolutely will... nature (and free markets) abhor a vacuum and will always rush to fill one.
Small market or no, we (the customer) needn't simply accept the company line... what we must do is bare the costs that our importers incur, plus a reasonable profit... but they themselves are not profits... they are not superheroes and they do not posses unobtainable knowledge, they've just made the relatively small effort necessary to learn what is necessary to do their work.
I'm troubled by the suggestion that importers "listened" to their customers saying that they wouldn't pay $40 for a $15 PMAG and so it's not worth their time and effort to bring them in... At the same time, we have a growing list of those same customers right here suggesting that they WOULD pay $40, or more... and we have examples of other - in this case $12.95 US CProducts magazines - being sold by those same importers for... $39.99... which is pretty damn close to $40 in my books... so what's the difference, and why the "complaining" now about how PMAGS wouldn't make good business sense because the market wouldn't accept the required pricing...!?
Instead of the importers trying to co-opt whatever the guys at GMS might try to do by "saving the day" with established permits, or offering vague and mysterious statements about what might be going on in Canada re: alternate magazine options under development in some vague, cloaked in secrecy skunkworks somewhere... and generally appearing to be more interested in protecting territory than servicing the market... why not let's hear some innovative solutions instead of road blocks followed by self-important mumbo-jumbo presented without substantiation...?!
I say this having lived in both the US and in Canada, and having purchased firearms related products in both countries... and, I should add, with all due respect that I can muster, but my sense is this: The retail firearms community in Canada is so small as to be almost incestuous... everybody knows everybody else among the dealers / importers... it's a tight club, and a lot of them often act like it... which imnsho leads to a much inflated sense of relative importance ("if you don't like it, tough" is often the answer)... Little fish in an even smaller pond, and the attitudes we're forced to endure would have them eaten whole if they were doing business anywhere else but here.
And so you might be asking yourself something like "what gives this d*ck the right to say these things...?!", to which my response would be, what gives you the right to ask that question...? We're your customers, and without us, you wouldn't exist... Importers will come and go, but there will always be customers, and someone else out there willing to do it better to buy from.
The market is ripe... pick it carefully or it just might spoil... or be picked clean by someone else who innovates, contemplates and serves. Check out the positive responses to Kodiak Outpost's "So, What Do You Guys Want?" thread under "Dealer Forums"... if they were listed on the stock exchange I'd be buying their index. Or have a look at the comment in the "German 308" thread in the "Ammo" forum where it's suggested that the complaints of customers (repeatedly) looking for product "should be required reading for all Canadian importers"... And don't give us any crap about "we can't get the stuff so what would you have us do...?!" What we'd have you do is solve the problem... innovate... do the job you signed on for, and make fair money in the process... no one here will begrudge you that... but enough with the "we can't and here's why" tales of misery and woe and long recountings of how tough it is out there... And no, it's not up to me to "do it if it's so easy"... I have a job, which I'm expected to do... just like we expect you to do yours.
That's plenty said, flame away...