Problem with Dominion arms Grizzly (situation "resolved" update post #36)

I'm sure it would be a nice gesture for CanAm to fix it, but you didn't get it off him. CanAm cannot be held responsible for gear that may have been abused by someone else down a potentially long line of owners.

I vote that you buck-up and buy the replacement part yourself. I also suggest that CanAm step back from this one and let you do the right thing.
 
drvrage said:
I'm sure it would be a nice gesture for CanAm to fix it, but you didn't get it off him. CanAm cannot be held responsible for gear that may have been abused by someone else down a potentially long line of owners.

I vote that you buck-up and buy the replacement part yourself. I also suggest that CanAm step back from this one and let you do the right thing.
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I would normally agree however,the gun was brand new and unfired. The only thing that ever got touched was the trigger group. What is the difference from buying direct? And second I already am "bucking up", though IMO I am the last one that should be. I just wanted the thing to work and it didn't and won't without new latches. Not the end of the world but certainly a piss off!
 
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JohnC said:
have you tried contacting Western gun parts for a Remington replacement? I know the Remington parts are seem to be really good spring steel and last for years.

Don't know about the Grizzly but a couple of Nutz repalced their Norinco 870 clone internals with Remington parts and seemed happy with the results
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:D
Comments:

1) What's the sense in buying a CanAm/Norinco gun if you have to replace all the internal parts to make the firearm functional & safe as indicated in several posts on this thread????

I certainly hope instances of these "lemon" guns are statistically rare.

Striker said:
How is it Can Am's mistake? They don't make the guns, they import them.
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:D
Comments:

1) Regardless of the "arms length" rationale these troubleshooting threads will be watched very carefully by current/prospective buyers to see how CanAm supports their products & steps up to the plate (or not).

2) I would predict that if unresolved problems are given a "not our problem" brush off that future sales will be affected.

There are bound to be some problems in massed produced lots of new guns.

To me as a customer, it is how these problems are resolved and the good will shown (not) that determines if I'll continue to deal with a particular shop or company.
 
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B said:
I would normally agree however,the gun was brand new and unfired. The only thing that ever got touched was the trigger group. What is the difference from buying direct? And second I already am "bucking up", though IMO I am the last one that should be. I just wanted the thing to work and it didn't and won't without new latches. Not the end of the world but certainly a piss off!
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B, the guy you got the gun from should be fixing it.....and if it was like that when he bought it from Canam then they should fix it for him and then he can send it on to you....it's not a Leupold with a lifetime guarantee that gets passed on to the next owner.
 
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B said:
I would normally agree however,the gun was brand new and unfired. The only thing that ever got touched was the trigger group. What is the difference from buying direct? And second I already am "bucking up", though IMO I am the last one that should be. I just wanted the thing to work and it didn't and won't without new latches. Not the end of the world but certainly a piss off!
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UH..............Bubba playing with the trigger group makes it not brand new anymore!!You can't buy/trade used and expect the importer to fix it for you.
Not with a $300 gun, spend $3000 maybe, but $300? Come on!!
Get your head out of there! You'll give your self pink eye!!!
 
I AM ALREADY TAKING CARE OF IT MYSELF. A licensed gunsmith is not "bubba" and he could grind the trigger group to oblivion and it wouldn't make a difference to the part that was bent. A brand new unfired gun should not be broken I don't care if I only paid a dime for it.

EDIT I remember you now, I feel stupid for even reading your post. Onto my ignore list you go.
 
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B said:
I AM ALREADY TAKING CARE OF IT MYSELF. A licensed gunsmith is not "bubba" and he could grind the trigger group to oblivion and it wouldn't make a difference to the part that was bent. A brand new unfired gun should not be broken I don't care if I only paid a dime for it.

EDIT I remember you now, I feel stupid for even reading your post. Onto my ignore list you go.
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B, the point is you are not the original buyer from Camam.....it makes it harder for Canam because he is taking your word that the original purchaser received a broken gun and then sold it to you.

The shell latch could get damaged without firing the gun so saying that it is a brand new unfired gun does not help much.

The fact the gun has had some modifications done to it suggest that it has been partially disassembled at least and it is hard not to imagine that the shell latch was damaged during disassembly or re-assembly possibly during the routine cleaning of a new gun...

Is the gun still covered in shipping oil?

Did the seller strip the gun to clean it?

I'm not trying to rub salt in your wound here I'm just saying if I was Canam I'd be reluctant to extend warranties to third parties...
 
B said:
I AM ALREADY TAKING CARE OF IT MYSELF. A licensed gunsmith is not "bubba" and he could grind the trigger group to oblivion and it wouldn't make a difference to the part that was bent. A brand new unfired gun should not be broken I don't care if I only paid a dime for it.

EDIT I remember you now, I feel stupid for even reading your post. Onto my ignore list you go.
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It is not brand new. You got it off of another person. That makes it 2nd hand. You say it was unfired. Prove it. Oh Wait you can't. If you want a transferable warranty and quality production don't buy the cheapest thing on the market 2nd hand and expect good results. Fix it, pay for it yourself and then enjoy shooting it.

There is no point ignoring people who give you honest advice. Good or bad, no need to get huffy about it. Just take what you like and deal with the consequences of your choices.
 
I understand what you guys are saying. The only way the latch could have been bent without removing it from the stakes would have been to pry it up. That serves no point and would be purposeful destruction. I don't see anyone who has been in possession of the gun doing that. The only other explanation would be a factory defect. The latch was machined in bent. I can certainly tell the difference between a used and unused 870, THere are parts that wear immediately from cycling the action let alone firing it. They were unscathed.

BTW CanAm has offered to replace the gun. I didn't want it to come to this but I don't want to repair the gun myself. I feel like a douche for whining about being ignored, he is taking great care of this now.
 
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This is the kind of stuff that makes me look forward to dealing with a company like CanAM in the future. I personally would not have expected that offer of them, and would have considered the part my responsibility to replace. This shows, oustanding customer service.

If they weren't sold out of Grizzlies I was going to buy one last night! :(
 
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Island Gun Nut said:
This is the kind of stuff that makes me look forward to dealing with a company like CanAM in the future. I personally would not have expected that offer of them, and would have considered the part my responsibility to replace. This shows, oustanding customer service.

If they weren't sold out of Grizzlies I was going to buy one last night! :(
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Honeslty I still haven't seen that shipping label. I sent another email friday and Mark apologized and said it would be out Monday. I guess I was forgotten. I am in no position to complain though aside from that they get an A+ so far. I will update this when the situation is taken care of.
 
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I've seen one mag fed Grizzly that would jam in a simular way. With that gun, it was the "elevator" that didn't sit low enough to allow the shell to come into the receiver from the mag tube.

I dissembled the firearm & carefully & slowly removed some of the metal where the back side of the elevator came into contact with the trigger group. It took me about an hour, but eventually, after many test fittings, the problem was solved and it now runs with ALL TYPES of ammo!

With my own 12.5 inch barrel Grizzly, I've had ZERO issues.

Cheers
Jay
 
CanAm is warrantying the gun, sending new latches. Not a big deal but it leaves me in the same spot as before the gun's trip to Vancouver. I still get to pay a smith to install them properly and I wasted 5 weeks. I am pretty much indifferent, I know I got screwed in the initial deal so I can't blame CanAm. Quite an annoying detour though.
 
Good to hear CanAm is gonna help you out! I wonder if Rem-Win-Moss etc would do the same for a gun you didn't buy directly from them! Thumbs up CanAm! Good on ya!

Cheers
Jay
 
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