Problems with my new NEA 10.5"
- Thread starter mac100
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North Eastern Arms
Manufacturer-Business Member
These issues have been discovered, addressed and remedied going forward. The reasons were also explained and the corrective actions stated. End of story.
If you are not satisfied with the quality of our products, or how we handle the very small percentage of CS issues we receive, I respectfully request you purchase another product. The vast majority of people that buy our rifles not only get what they paid for but are very happy when they realize the amazing product they have.
Regardless of how much we do, how much value or technology we cram into a package, or how pleased everyone is with the product that we make, there are still those who relish in seeing us make even the smallest mistake. Well we won't let them bring us down, we'll continue to make great products and provide our customers with the best service in the industry.
I grow weary of the same old peanut gallery.
If you are not satisfied with the quality of our products, or how we handle the very small percentage of CS issues we receive, I respectfully request you purchase another product. The vast majority of people that buy our rifles not only get what they paid for but are very happy when they realize the amazing product they have.
Regardless of how much we do, how much value or technology we cram into a package, or how pleased everyone is with the product that we make, there are still those who relish in seeing us make even the smallest mistake. Well we won't let them bring us down, we'll continue to make great products and provide our customers with the best service in the industry.
I grow weary of the same old peanut gallery.
I'm not talking about Canada. Colt was one of the first US companies that started shipping rifles, including those for civilian sale, with FA carriers. This is only within the last couple of years. You don't believe me, that's fine. I did read the ATF links provided and nowhere did it say FA carriers constituted a machine gun. It must be a part, or combination of parts, expressly designed to make it go FA. without the auto sear and M16 trigger mech it won't go FA. The difference in the US is that if you have an M16 part (ie, carrier) and your weapon does doubles on you, then you would be charged with possession of a machinegun if an ATF agent was present. The letter below is from the ATF and explains it nicely.
http://www.gandrtactical.com/images/archive/ATF%20M16%20Letter.pdf
I'll say it again, Colt, BCM and Daniel Defense all ship rifles with FA carriers, that's a fact, not an opinion.
Not sure how long you've been into AR's but Colts for many years came with non-milspec bolt carriers and an auto sear block machined into the lower receiver to discourage the illegal use of their product. Both of my Colts are mid-1990's era AR's. One of them is a pre-ban model while the other is a post-1994 AWB model. Both have the same carrier and auto sear block.
You're right regarding recent production Colt civilian models. I just "Google'd" it and it appears as though they've gotten rid of the sear block and now use FA bolt carriers in their AR's now.
Runningfool
CGN Ultra frequent flyer
- Location
- SW Ontario
Hate to quote myself but still haven't got an answer to this and a few of us are wondering. NEA, can you shed a little light in the trigger issue (when and what we should be looking for)? Thanks.
First, I like to say that I do not own a complete NEA gun, but I do have test fired it when they came to our club and I do own a stripped upper receiver.
I believe that NEA is victim of their own success, and had to outsource products to get stuff shipped ASAP. Let face it, it would be even worst for them if they had to hold all shipments for months... Imagine how it would be here on CGN...
I have no doubt that they are overwelmed right now, but they did took immediate action to fix the issues
We have to keep in mind that we are talking about a brand new product, issues are to be expected. Even companies with 1000's of employees have some level issues with the initial production (cars, electronic). Any buyers has to be aware of that.
What is truly impressive is how they react (customer service) and how they appear to be honest and forthcoming with the issues
I wish them the best
My 2 cents
I believe that NEA is victim of their own success, and had to outsource products to get stuff shipped ASAP. Let face it, it would be even worst for them if they had to hold all shipments for months... Imagine how it would be here on CGN...
I have no doubt that they are overwelmed right now, but they did took immediate action to fix the issues
We have to keep in mind that we are talking about a brand new product, issues are to be expected. Even companies with 1000's of employees have some level issues with the initial production (cars, electronic). Any buyers has to be aware of that.
What is truly impressive is how they react (customer service) and how they appear to be honest and forthcoming with the issues
I wish them the best
My 2 cents
I, for one, hope NEA DOES start manufacturing lower parts kits. Knowing what I do about the machines they have available, I think it likely they would CNC machine their hammers and triggers and then harden them, as opposed to casting and hardening.
In theory this should make them superior in every way to the mil spec cast parts. It would also allow them to offer affordable 2-stage match triggers, which would also be a huge plus.
In theory this should make them superior in every way to the mil spec cast parts. It would also allow them to offer affordable 2-stage match triggers, which would also be a huge plus.
Yes, I'm well aware of the various production changes Colt has had over the years. I never said otherwise, just stated that new production was shipping with FA carriers and that it was perfectly legal. You seemed to take issue with that and told me I was wrong, pointed out some vague references that in no way made your point.
Sear block was only used from '91 to '95 BTW.
Runningfool
CGN Ultra frequent flyer
- Location
- SW Ontario
Not a big deal, but my BCG is not FA, it is a semi-auto. At the range today a friend, much more knowledgeable in the ways of the AR than me, looked it over and mentioned to me that it was a semi-auto BCG. I thought that the specs read that it was full-auto...got home and checked NEA's website and sure enough it is listed as FA but mine is not. NBD in my books but either I got the wrong BCG or NEA needs to modify their website accordingly.
skinnadoor
Regular
- Location
- BC, Canada
Probly pick one up in 5 or 8 years.
So I got the BCG staked or replaced today by a person from NEA. But maybe I'm paranoid now, but it looks funny, too.
Or
Wtf is that?!? That's not properly done. ####tiest looking bcg i've seen.
"Wtf is that?!? That's not properly done. s**ttiest looking bcg i've seen"
"that gas key looks like someone took a grinder to it, and it looks like they don't have the staking tool you can get from Brownells"
That is exactly what i thought to myself!
I appreciate a fast attempt to fix something but this is unacceptable !
"that gas key looks like someone took a grinder to it, and it looks like they don't have the staking tool you can get from Brownells"
That is exactly what i thought to myself!
I appreciate a fast attempt to fix something but this is unacceptable !
NEA issues
WOW, all the great things I hear about great customers service is definatley needed as been a lot of issues.
Just a note a short 5 min exspection on all gear leaving the factory before being boxed up.
A few guys at our club having issues too.
WOW, all the great things I hear about great customers service is definatley needed as been a lot of issues.
Just a note a short 5 min exspection on all gear leaving the factory before being boxed up.
A few guys at our club having issues too.
That BCG looks ####ing terrible. Sorry.
I can appreciate that NEA have a limited selection of suppliers as they can't use US parts if they want to avoid ITAR issues. But that is brutal. That is the first of that sort that I have seen. I don't know who the supplier for that is, but I would walk away from them if I were NEA.
Just looking at it I am wondering if the ####ed-up stake job is the result of ####ty metal on that gas key. Looks like it just fractured, chinese pot-metal style.
I can appreciate that NEA have a limited selection of suppliers as they can't use US parts if they want to avoid ITAR issues. But that is brutal. That is the first of that sort that I have seen. I don't know who the supplier for that is, but I would walk away from them if I were NEA.
Just looking at it I am wondering if the ####ed-up stake job is the result of ####ty metal on that gas key. Looks like it just fractured, chinese pot-metal style.
that is some pretty F'n horrible workmanship... I am curious to see how the guys at NEA will explain that hack job. I like the idea of a Canadian made AR but with NEA trying to supply customers half way across the globe, I'm wondering if they are perhaps playing out of their league. I have been waiting for my 7.5 since January, then I was promised by NEA that one would be shipped to me on March 12th and I still haven't heard anything. I'm starting to wonder if I should try and get my deposit back and wait to see if they are going to raise the bar a bit higher on quality control and put focus back on their Canadian clientele. a lifetime guarantee is nice, but only if the company is around in a few years.
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