Prophet River Pricing

So far I've spent about $12,000 at prophet river, were my guns over priced? Yea, I think so, but I am also very picky and couldn't seem to find them anywhere else.
If you are looking for a bargain at prophet river, you are in the wrong store, but if you want something specialized that you have a hard time finding, or cant get anywhere else, you can usually get it through them, but unfortunately you must open your wallet.

I am not complaining, as I will use their services more, but there is no doubt they have done well for themselves cornering that niche market, I say good for them. No one is being forced to shop there.
 
I have been buying from Clay for few years. Always had very good experience and pricing and he has always acomodated me.
Not even a single complaint in years of dealing.
Keep up the good work
 
Sorry, I've been away on business all day today and missed all the posts.

Firstly, thanks to the mods for locking out the threads in my absence. Much appreciated. However, we are not worried about discussion about our pricing here or anywhere. I'll start this thread and leave it open to civil comments. :)

Secondly, thanks for the kind words made by most posters , we truly appreciate it.

While I'm not certain of the motivation of the OP, its fine to open discussion on pricing. I haven't had time to read through both threads in depth, I've scanned through them. I'll cover a few points tonight and more as discussion evolves.

The OP mentions a consignment Norinco that appears to be over-priced. As a few posters mentioned this is not totally our choice by any means. While we guide our clients in pricing we allow them to make the final decision on what it to be listed. This is a tough call on policy as it can give the appearance that we are 'over -priced' but we feel that most shoppers realize that consignment sales mean items owned by individuals and not Prophet River. We sell several dozen rifles, handguns and shotguns this way each week. Those priced at or below market normally don't last long and those on the high side normally sit for some time. This fact leads to many of the higher priced items remaining while those that were not are sold and no longer on the site. I'm certainly not convinced that our pricing policy is perfect and best for the company, it seems to work and we get over 8000 visitors daily to out consignments online. Arguments could certainly be made that we would be better off refusing items we feel are priced to high, however, most customers are open to offers and many are long term customers that want to test the market and have perhaps overpaid for the item originally.

As for items actually in our inventory that posters feel are priced high. This is a very complex and evolving part of any retailer. We have over 7500 SKUs (different products) in our store currently. Its a big job to track them, make sure we make an acceptable margin and be competitive with other retailers. Are we the lowest price in Canada on each an every one of them? Of course not; shopping around for a product may lead a customer to find a better price or the same price closer to home, reducing shipping, etc. Are we higher than we should be on a handful of product? As a few poster pointed out; absolutely.

Threads such as the ones up today actually help us 'scout' other retailers so we can adjust pricing as we see fit to remain competitive. I'm quite certain there would be other products in the 7500 that are priced noticeably higher than at some other retailers such as the 77/22 one poster pointed out. There are, of course many reasons this can happen; one, is simply that its a mistake. Another common one is that the product was brought in when it was scarce and we paid a dear price just to get them into inventory. Very common also is competing with listings of other retailers when, in fact, its and older listing with them and they no longer have the product at all. (Not suggesting this is the case with the 77/22)

During the last couple of years some product has been difficult to obtain. Occasionally, by paying a premium we could inventory product. This is a tough call; is it better to have inventory at what could be seen as high priced or better to just avoid it. This happened to us a year or so ago when we were offered a few Dan Wessons at quite a premium. We made the call to take them and made no secret to our in store customers that the price may drop when inventory was more readily available. Most customers that wanted one just shrug it off and bought one anyway. Online, its a bit different as we risk the 'over - priced' label but we feel fortunate to deal with a majority of customers who are thankful for the inventory and realize how markets work when inventory in short supply.

To a lesser degree, it happened this past spring with 10/22's. We couldn't get a good deal on them as they were in short supply but we bought anyway and we were glad to get them. Our basic model 10/22's went out at 299.00 this past spring. Higher than normal for sure. Quite a few customers asked if we would match a big box retailer that had then on for 239.00 in a flyer. We refused as we had quite a bit more in them that that. However, most of those customers bought from us anyway as the sale was currently out of stock. We sold over 500 10/22's this spring so we were glad we bought them even though we were not able to get a great deal on them.

As for the Glock that was found cheaper at another retailer, there is a mistake made by us or by them as Glock has quite strict pricing policies and we, essentially, have little choice how we price them. We will ask for an updated pricing from Glock next week and update our price if its our mistake.

Customers of ours and other retailers should be ready for prices to fluctuate greatly soon. With wholesalers now offering at 2015 prices and with the US$ now costing approximately $1.20, new inventory will be much more expensive. It will likely be common to see firearms prices at one retailer for 20% or more above another. The explanation might be as simple as the lower retailer may not have adjusted to the cost of new inventory. Its no secret that, in firearms, margins run 20% on a good day and the Canadian dollar has dropped that much in the relative short term. You may find bargains out there where a firearm is priced at 2014(or earlier) and par dollars. If you do, take advantage :)

Thank you for your post. Sometime the level of customer service is the secret. Higher level of customer service, more product gets sold for asking prices, more repeating business. I have done business with Prophet River in past and will do again.
My question today is on consignment sale. Is there a room for offers? Can you submit offers to individual owners? On the consignment your margin is the same. But I am not sure if it possible due to volume of emails and prone calls you are getting in.
 
I bought a Used rifle from Prophet River. Good shipping, good emails, good price too. Now, having said that, I have seen other rifles and shotguns that "seemed" higher priced than I would pay. But, I just ignored it.
So what is the big deal? We do that with Cars, Houses, and Camping Gear don't we? Don't like the price, then buy elsewhere.
Its Prophet River's loss isn't it? Don't shop there and let them hurt financially.
As for me, I 'll will continue to look at their site, but not always buy.
Its MY choice...
 
Last edited:
So site sponsor rant of the week is to sh!t on PR? F@CK some of you need to get a life! Someone can hand you them whole world and you would never be happy because you constantly Bwitch! Some of the stuff people whine about on this site is minor little stuff, but then again that's life, deal with it nothing is perfect. Clay has done nothing but treat me like valued customer. He has a nice shop, great staff and great work ethic. He has gone above and beyond for me on many occasions. I screwed up and mixed up the closing times up on a Saturday of all things. Clay phoned me and asked if I was still coming because they were closing soon. I told him I won't make it and he said no problem he would wait around for me. Much to the dismay of his wife.(don't know how that one went over at home). How many gun shops do that for now a days, probably very little.
 
I work in retail and sorry, you have it wrong.

In 2015 a Canadian retailer has an absolute responsibility to have everything conceivable in stock, all the time, at prices better than advertised anywhere else.

Just ask some of the customers that walk through the doors...

The only ones I can forgive for having that attitude are the ones in store that got there because we sent out the covert van to their homes, dragged them out, covered their heads with hood, drove them to the store and then forced them to shop - I guess it's fair for them to complain about the cost - all the rest could have chosen the shop across the street if they didn't like the prices...

You are wrong, the responsibility of the retailer is to bring products to market and charge as much as the market will allow, its called capitalism. To prophet river, I have not made a purchase with you but have been eyeing the Forbes and Montana rifles for a future purchase, and if you are making a profit with your current business model than I think you should continue doing business as always
 
Don't worry. The same guy who makes a post about you being too expensive. Is going to make another one next week because the site he ordered from that was cheaper doesn't actually have stock and now he's waiting 2 months on backordered.

Don't justify anything. Set your prices at what you know is fair. Cry babies will never change.
 
Just stumbled on this discussion and am compelled to ad my two cents..I have been dealing with 'Clay' long before he opened his storefront operation. I have bought numerous firearms from him and have referred many others to do likewise, I have sold many other expensive, high end, firearms through his consignment program, all to my complete satisfaction. PR is a top notch firearms business that always seems to have access to, or supply of up scale firearms that are not available at other Canadian retail stores..at any price! Clay and his staff have never been anything but consummate professionals throughout all my dealings with them. Keep up the good work guys!!
loren
 
I don't know why everyone is jumping down the OP throat. He has seen numerous items at higher then normal pricing, and one finally encouraged him to post. I understand some of you brown nosers are die hard loyal to Prophet River, well good for you, but I just dont see why he should feel bad or get blasted for bringing it up on the forum.
I somewhat agree with him, as there is somewhat of an over pricing trend on nearly all items, for example i just did one search, because i needed more american eagle .45acp ammo, they were $6 a box more. Perhaps it was a fluke but i only looked at one item, normally i buy 1000rnds at a time, so i decided to save $120 this time and buy it in Edmonton later.

Personally i don't see this exceptional customer service you are all talking about? i've spent well over $15,000 at PR, when I include ammo, I've had plenty of unreturned calls, and 2 bulk orders of ammo that never ever came, if I spent $15,000 at cabela's I'm sure they'd at least remember my face. I consider their service to be at the average Alberta standard.

But i do agree, the folks in Lloydminster are plenty willing to pay more for product, so why not charge more? If the market will bear it, then have at 'er! But they do run the risk of being branded as overpriced, and once that happens, its a tough to come back from that as a business.
 
Clay and staff have never failed to give incredible service, after normal business hours. And pricing has never been more than the local competition for what I wanted. There is no 'comeback' needed, they are ahead of many dealers. But ymmv. they get things that I haven't even found elsewhere. I'll continue to be a big supporter.
 
my experience, calling and speaking to clay directly, having him respond to PM's here within minutes, responding to my emails within minutes, returning my phone calls and fixing a problem that wasn't his or caused by PR. PR came highly recommended to me, they delivered and I have in turn recommended them to many friends. Good luck getting that kind of service from the other guys or anyone else. Six pages of glowing support is proof my experience is the norm for these guys.
 
Last year I had to have an M1A. So I visited all the locals here in Edmonton and because none of them had Springfields, they tried to sell me Norcs. I politely declined and said I wanted a Springfield and the response was 'Can't help you, don't know who carries them, don't care...go someplace else.' I would have expected that from the $5.00/hour morons that work at Wholesale and Cabelas...but from my favourite gun shop? Whew! I bought around $6000.00 in firearms from them over the last half a decade and easily a grand or two in accessories, ammo and reloading stuff.

So I got on the blower and eventually I ran into Prophet River and Lo And Behold...they had a few M1A's. I bought my rifle right over the phone, sight unseen and drove from Edmonton to Lloydminster to pick it up. She shot like a dream and goes out every weekend or more and doesn't miss a beat. So a year later I'm in the market for a 1911 and again I want to go with Springfield. I went to my favourite gun shop and was told to buy a Kimber or a Sig ... "Niiiiiiice shiiiiiiiney Kimber! Ooooooooooh....". "No thanks," says I, "Go someplace else!" says they. Once again, the boys at Prophet River came through and I have a Trophy Match pistol inbound any day now.

On impulse I decided I needed one of those slick little Ruger .22 semiauto Mk III's. My favourite gun shop had them on at $470.00 but Clayton at Prophet had them at $490.00 or something. What the heck, ya never know if ya don't ask...he's sold me two guns already...might as well see if he wants to sell me another one! I email and basically asked them if they could match that price and still make a buck...and the response was 'Sure!'.

In the last year, with the M1A, The Trophy Match, and now the little Ruger...I am coming up on $4500.00 bucks spent on guns. My former favourite gun shop in Edmonton might want to take note. I am not going to name names - but if you are going to treat me with the same disregard that Cabelas and Wholesale do - you can go compete with them and I will take my business to a smaller supplier that appreciates my business and the value of customer service.

Getting hold of stuff from Springfield is an iffy business right now. All my regular suppliers wouldn't even pick up a phone to see if it could be done. The Boys at Prophet made a few calls and bagged $4500.00 in sales - for just one year. I'm not mad at my former favourite gun shop and will still buy ammo and supplies if they have them on at reasonable prices...but that business is up for grabs now too. Who knows...if I have to go out to Lloyd twice a year and make a bulk buy on that stuff, maybe I will consider it.

Keep up the good work boys, I hope you make a million bucks.
 
A few years ago when PR was selling Ruger # 1 in 303BR, I decided to purchase one as a homecoming gift for my son who was returning from his 2nd tour in Afghanistan, so I called PR & happened to get Clay on his mobile, as he was driving home.He pulled over answered all my questions & so I ended up buying 2 of them right there with consecutive serial numbers. Later, I emailed PR & told them what my son would be doing with the rifle & to put an appropriate scope on his rifle...done with excellent service. So PR with their "human tourch" (or good salesmanship) made one proud father very happy as I will always remember the expression on my "little boy's" face when he opened that box...thank you PR....I don't mind paying whatever it costs to get that kind of service...Fergus On
 
Just want to thank Clay. PR helped me out of a bind regarding a scope I purchased in the US and I thought I could bring into Canada due to my own ignorance around the US Export laws. They were terrific to deal with and I even bought a set of rings to add to the shipment to Toronto. Will deal with these guys any time.
 
Clay has twice now met up with me on the side of a highway far from Lloydminster to deliver purchases to me lol! The first time was on Hwy 16 near Sherwood Park where, on his way to hunt camp (with Argo in tow iirc), he brought me a couple of Leupold VX3's along with my now beloved LH SS Ruger Hawkeye in .375 Ruger :dancingbanana::dancingbanana::dancingbanana:.

The second time, Clay was on his way to the airport south of Edmonton, on his way to catch a flight back to NB (again, iirc). This time he brought me a case or two of Eley .17M2 ammo. On the side of Hwy 2. On his way to the airport. To catch a flight back home.

These are but two of my very positive experiences with Prophet River. There are several more.

Where the hell would I ever find another owner/president of any business that would value my business enough to do this ^^^?

'Nuff said.

Clayton Smiley- you rock!!

To the OP of the whining thread- :kickInTheNuts:
 
I don't know why everyone is jumping down the OP throat. He has seen numerous items at higher then normal pricing, and one finally encouraged him to post. I understand some of you brown nosers are die hard loyal to Prophet River, well good for you, but I just dont see why he should feel bad or get blasted for bringing it up on the forum.
I somewhat agree with him, as there is somewhat of an over pricing trend on nearly all items, for example i just did one search, because i needed more american eagle .45acp ammo, they were $6 a box more. Perhaps it was a fluke but i only looked at one item, normally i buy 1000rnds at a time, so i decided to save $120 this time and buy it in Edmonton later.

Personally i don't see this exceptional customer service you are all talking about? i've spent well over $15,000 at PR, when I include ammo, I've had plenty of unreturned calls, and 2 bulk orders of ammo that never ever came, if I spent $15,000 at cabela's I'm sure they'd at least remember my face. I consider their service to be at the average Alberta standard.

But i do agree, the folks in Lloydminster are plenty willing to pay more for product, so why not charge more? If the market will bear it, then have at 'er! But they do run the risk of being branded as overpriced, and once that happens, its a tough to come back from that as a business.

This is the funniest thing ive read all day....you think Cabelas or anyone in there will give a rats ass because you spent 15k? They wont remember you because the staff is never the same for one thing...haha im still laughing
 
Back
Top Bottom