Either way should work correctly.
Arguing otherwise is a semantics debate about standard operating procedures and tactics; not mechanics.
That you have to lock the bolt back to perform a proper load cycle suggests to me that you have a lot of tension or unequal tension on your magazine due to follower tilt. I don't know which.
*Edit: I think what many are saying is that it is not uncommon to have a f**ked mag due to minor differences in pinning to comply with legal requirements. The magazines were designed within specific tolerances. Pinned magazines do not always receive the benefit of such mechanical precision.
Now that I think about it, if this is normally a 10 round mag, does the pinned portion enter the magazine well? Is it possible that is canting the mag forward enough to prevent loading of a first, tight round?
I would suggest working from a known good. In other words, if the gun runs properly with all other magazines (borrow from a friend to test), then there is simply something wrong with that mag.
Run the gun to observe what is failing.
Try this:
Cant the rifle 45 degree to the left so that you can observe the motion of the bolt carrier as you pull the charging handle rearwards.
Does the bolt travel rearward to sufficiently clear the base of the cartridge seated in the magazine?
If it does not, remove the magazine. Strip a single round and repeat the process.
If it does so correctly, allow the bolt to move forward under control.
*This is abnormal process to not freely release the charging handle, but you are simply validating that the locking lugs on the forward face of the bolt properly 'engage' the base of the cartridge.
If they do not, check the magazine to ensure that is is correctly assembled. That the rear of the magazine carrier is not depressed, and that the base of the uppermost cartridge is properly seated to the rear of the mag.
If they do, check that the round can be stripped from the feed lips towards the chamber.
If they cannot, repeat earlier process of unloading the mag, downloading the mag capacity by one round and repeating testing.
General cycle is:
Cocking, loading, locking, firing, unlocking, ejecting, reloading
Your problem is either occurring in the first phase (cocking) or the second (loading). Running from a known good will validate that the problem is not with the gun itself, but the mag. If the problem is the mag, does it suck tit in other AR's? If so, I'd replace it with a quality mag and call it a day.
Let us know how you make out dude.