Purchased a brand new Mossberg 935, received this...

Has anyone experienced anything like this before?!

Obviously Cabela's doesn't claim to sell used firearms (unless obviously used surplus SKS, etc) and with their all firearm sales as final policy I feel they will pass it off to Mossberg.

Yo be clear you ordered it at the end of March and it has just arrived ?
Why frett about the "what if" unless you have heard from them first.
Why post and pout before speaking with the retailer ??
Plus, the added bonus is most cc have a purchase protection plan in place.
Call the retailer and then call you cc compnay and get that ball rolling and if all else fails the....
Send it back....
There are way more important issues to contend with at the moment, when will I be able to go hunting, when will my next paycheck arrive, when will the CERB be deposited in my account.
A new tool that one just bought is defective is pretty low on the list of priorities.
Sorry for the piss poor attitude I have posted this morning, but 400 folks from my shop got the axe and they still have mouths to feed and bills to pay too.
Rob
 
I'd say they mixed up your new gun, with a gun somebody brought back in for warranty work or something. I'm sure they'll quickly make it right.
 
Yo be clear you ordered it at the end of March and it has just arrived ?
Why frett about the "what if" unless you have heard from them first.
Why post and pout before speaking with the retailer ??
Plus, the added bonus is most cc have a purchase protection plan in place.
Call the retailer and then call you cc compnay and get that ball rolling and if all else fails the....
Send it back....
I agree Rob...

Does the serial number on the box match the gun? What prevents me from ordering one from Cabelas and putting an old one in the box and claiming it was used when I got it? Oh yeah, the serial number....
 
Probably just a case of a used firearm being shipped out by mistake . Cabela's is a large business with huge amounts of items being shipped out daily , so mistakes are bound to happen once in awhile . No doubt , they will make it right for you .
 
Yo be clear you ordered it at the end of March and it has just arrived ?
Why frett about the "what if" unless you have heard from them first.
Why post and pout before speaking with the retailer ??
Plus, the added bonus is most cc have a purchase protection plan in place.
Call the retailer and then call you cc compnay and get that ball rolling and if all else fails the....
Send it back....
There are way more important issues to contend with at the moment, when will I be able to go hunting, when will my next paycheck arrive, when will the CERB be deposited in my account.
A new tool that one just bought is defective is pretty low on the list of priorities.
Sorry for the piss poor attitude I have posted this morning, but 400 folks from my shop got the axe and they still have mouths to feed and bills to pay too.
Rob

FLHTCUI - let me take a minute to unpack your comment...

Yes I purchased it March 25 to be exact. Canada Post is swamped and it took roughly two weeks for it to make it to me. Hence why this issue is being addressed now.
I fret about the "what if" because Cabela's has a staunch "ALL FIREARM SALES ARE FINAL" policy. What that means is you cannot return a firearm, which I would assume includes a situation like mine. Had I known about the condition of this firearm, I would've never purchased it.
I posted this before hearing from the retailer since this is unacceptable and in hopes I could find others that have experienced this and know how it was resolved. Considering they claim it was checked on April 1st 2020 before being shipped, there is no way that firearm should've left their possession in that shape. Cabela's formed a contract with me when I purchased a shotgun from their website. They set an expectation that I would receive a brand new Mossberg 935 Pro Series Waterfowl shotgun. As you and many others have concluded, I did not receive what I paid for, and therefore have every right to take action.

In regards to the rest of your post and our global situation, your assessment of your piss poor attitude is right on. I am oh so sorry for posting a gun related situation on a gun-centric forum. Maybe next time I should think twice about how ill-relevant my topic is to the current audience that actively engage... give your head a shake. We are all stuck in this situation, and we all know people facing hardships. Don't get butthurt at me posting a thread, I nor this thread started this pandemic.

I could totally understand your point if I was taking valuable resources away from others who truly need it but we are talking about call centre reps that work for Cabela's.

Thanks for coming out though
 
Yo be clear you ordered it at the end of March and it has just arrived ?
Why frett about the "what if" unless you have heard from them first.
Why post and pout before speaking with the retailer ??
Plus, the added bonus is most cc have a purchase protection plan in place.
Call the retailer and then call you cc compnay and get that ball rolling and if all else fails the....
Send it back....
There are way more important issues to contend with at the moment, when will I be able to go hunting, when will my next paycheck arrive, when will the CERB be deposited in my account.
A new tool that one just bought is defective is pretty low on the list of priorities.
Sorry for the piss poor attitude I have posted this morning, but 400 folks from my shop got the axe and they still have mouths to feed and bills to pay too.
Rob

Why post on a thread that you don't want to read?
 
If this was 20 years ago I would say yes it is indeed a new gun but a refurbished new gun or as they called them seconds
I remember them well when we had the shop and many would indeed look used but they were really a miss match of stuff that could be worn as you show from kicking around in bins so could not be sold as new but sold as a refurbished
Cheers
 
Cabela's is way behind on shipping
Ordered ammo on April 4, 2020 ..still not shipped yet
Had a item dropped off at the neighbours house yesterday..I was home watching him out the window
UPS guys are getting as bad as? insert name of your choice
Lots of people getting laid off ..Haven't seen the end yet..
Oh back to the OP... Yup used
 
FLHTCUI - let me take a minute to unpack your comment...

Yes I purchased it March 25 to be exact. Canada Post is swamped and it took roughly two weeks for it to make it to me. Hence why this issue is being addressed now.
I fret about the "what if" because Cabela's has a staunch "ALL FIREARM SALES ARE FINAL" policy. What that means is you cannot return a firearm, which I would assume includes a situation like mine. Had I known about the condition of this firearm, I would've never purchased it.
I posted this before hearing from the retailer since this is unacceptable and in hopes I could find others that have experienced this and know how it was resolved. Considering they claim it was checked on April 1st 2020 before being shipped, there is no way that firearm should've left their possession in that shape. Cabela's formed a contract with me when I purchased a shotgun from their website. They set an expectation that I would receive a brand new Mossberg 935 Pro Series Waterfowl shotgun. As you and many others have concluded, I did not receive what I paid for, and therefore have every right to take action.

In regards to the rest of your post and our global situation, your assessment of your piss poor attitude is right on. I am oh so sorry for posting a gun related situation on a gun-centric forum. Maybe next time I should think twice about how ill-relevant my topic is to the current audience that actively engage... give your head a shake. We are all stuck in this situation, and we all know people facing hardships. Don't get butthurt at me posting a thread, I nor this thread started this pandemic.

I could totally understand your point if I was taking valuable resources away from others who truly need it but we are talking about call centre reps that work for Cabela's.

Thanks for coming out though

Spenny, had you tried to resolve the issue with little or no results I wouldnt have posted the verbiage !
Why complain about the brand before they are given the opportunity to resolve the matter?

To Slipnslide to answer your question, "Because I can."
Thank You for reading.

Rob
 
Last edited:
Bouy, pretty krawtchitty early in the a.m...……………….huh Bewties?
Time tuh dust awf the Arrrrlee and git thet thar wind thru yer'air……………………...:cool:
 
Mossberg Canada has replied. They simply asked for a serial number and directed me to Wolverine Supplies for repair as it is "in warranty"... Didn't even get an apology or an ounce of compassion. Now before someone gets all riled up about bigger problems in this world, sorry is one of the most common words us Canadians say. It is said even when it isn't warranted because of our general friendly nature.

Apparently this is the experience Mossberg customers should expect if they won't apologize for it. I guess it was too much to expect from Mossberg Customer Service...
 
Back
Top Bottom