I'll get to try out their customer service soon. Mine freezes up, won't run through the whole calibration sequence, sometimes fails to register the number I punch and the "Made in China" sticker taunts me. Still works, (If you call that working) and I check the scale with check weights so I'm kinda- sorta in the game. This spooks me though, it's not the old RCBS warranty we all know and love.
ChargeMaster Scale/Combo/Dispenser, RangeMaster Scale, AmmoMaster Chronograph
Your ChargeMaster scale, ChargeMaster Combo, RangeMaster scale, ChargeMaster Dispenser or AmmoMaster Chronograph is warranted to be free from defects in material or workmanship for one year from the date of purchase. This warranty is extended only to the original consumer purchaser. All RCBS products are intended for non-commercial use by hobbyists. Any other use of these products will void the warranty. Should you believe that ChargeMaster scale, ChargeMaster Combo, RangeMaster scale, ChargeMaster Dispenser or AmmoMaster Chronograph is defective in material or workmanship, you must return the ChargeMaster scale, ChargeMaster Combo, RangeMaster scale, ChargeMaster Dispenser or AmmoMaster Chronograph to Ammunition Accessories Inc. through its Oroville operation (hereinafter "Oroville Operations") postage paid for evaluation. If defective, the product will be repaired or replaced at Oroville Operations' option, at no charge.
Send a dated proof of purchase to Oroville Operations along with the product information and reason for return to:
Ammunition Accessories Inc., Oroville Operations
605 Oro Dam Blvd
Oroville, California 95965
Warranty services cannot be provided without meeting the above requirements.