Received wrong caliber

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It's been 1 minute, and I've had no answers. I'm pretty disappointed. If you don't want my money, you've shown it. Frankly, for such a big importer of crystal balls, you'd think you would anticipate my questions, and answer quicker, if not before I ask...
 
When I had my ammo friday I was having a pretty bad day and it was just the straw that broke the camel's back. I did send an email friday, had to send another one this morning since I guess I sent it to the wrong email address?
Anyway, I went to the range and it made me feel better. but seriously John, this is how you reply to your customer? At least you've shown your true color.

Oh and I've never had an answer in my mail box? How about dealing with the cutomer directly instead of publicly answering here?
 
Dake21 said:
When I had my ammo friday I was having a pretty bad day and it was just the straw that broke the camel's back. I did send an email friday, had to send another one this morning since I guess I sent it to the wrong email address?
Anyway, I went to the range and it made me feel better. but seriously John, this is how you reply to your customer? At least you've shown your true color.

Oh and I've never had an answer in my mail box? How about dealing with the cutomer directly instead of publicly answering here?
Click to expand...

How about using a phone… Or waiting for a 'reasonably timely' email response before going on a public form?!
 
Dake21 said:
When I had my ammo friday I was having a pretty bad day and it was just the straw that broke the camel's back. I did send an email friday, had to send another one this morning since I guess I sent it to the wrong email address?
Anyway, I went to the range and it made me feel better. but seriously John, this is how you reply to your customer? At least you've shown your true color.

Oh and I've never had an answer in my mail box? How about dealing with the cutomer directly instead of publicly answering here?
Click to expand...


Just when I thought this thread might be dying off! This is why Marstar threads are so good. Can't wait for the response.:stirthepot2:
 
Dake21 said:
When I had my ammo friday I was having a pretty bad day and it was just the straw that broke the camel's back. I did send an email friday, had to send another one this morning since I guess I sent it to the wrong email address?
Anyway, I went to the range and it made me feel better. but seriously John, this is how you reply to your customer? At least you've shown your true color.

Oh and I've never had an answer in my mail box? How about dealing with the cutomer directly instead of publicly answering here?
Click to expand...


He is replying in a public forum because you asked him in a public forum. Kinda like calling them then complaining they did not give a response through email when they answer you on the phone...
 
Dake21 said:
When I had my ammo friday I was having a pretty bad day and it was just the straw that broke the camel's back. I did send an email friday, had to send another one this morning since I guess I sent it to the wrong email address?
Anyway, I went to the range and it made me feel better. but seriously John, this is how you reply to your customer? At least you've shown your true color.

Oh and I've never had an answer in my mail box? How about dealing with the cutomer directly instead of publicly answering here?
Click to expand...

This is the customer that is never wrong………

I hope they lock this before I explain why you're an………..
 
Dake21 said:
When I had my ammo friday I was having a pretty bad day and it was just the straw that broke the camel's back. I did send an email friday, had to send another one this morning since I guess I sent it to the wrong email address?
Anyway, I went to the range and it made me feel better. but seriously John, this is how you reply to your customer? At least you've shown your true color.

Oh and I've never had an answer in my mail box? How about dealing with the cutomer directly instead of publicly answering here?
Click to expand...

How about dealing with the seller directly instead of publicly complaining here?
 
You whine about your five minutes lost, and then send a wrong email address, and then whine about waiting a whole minute and getting no reply. You choose a public forum to complain bitterly and then whine again when the seller answers you in the same forum. When you are dead, you don't know you are dead. It just is bad for everyone else. It's the same when you are stupid. I can imagine your feedback score soaring after this one, if you can ever convince anyone to sell to you again.
 
Dake21 said:
When I had my ammo friday I was having a pretty bad day and it was just the straw that broke the camel's back. I did send an email friday, had to send another one this morning since I guess I sent it to the wrong email address?
Anyway, I went to the range and it made me feel better. but seriously John, this is how you reply to your customer? At least you've shown your true color.

Oh and I've never had an answer in my mail box? How about dealing with the cutomer directly instead of publicly answering here?
Click to expand...


This all could have been resolved with a single phone call. I went and looked at the Marstar website, and know what I noticed? 6.5 Swede and 7.5 Swiss are right next to each other in the product listing! Is it possible you picked the wrong item? Maybe the item numbers are close and they made a mistake? Yeesh. Unless you were planning on invading Norway this weekend, why were you in such a rush for 6.5 Swede ammo anyways?
 
Dake21 said:
When I had my ammo friday I was having a pretty bad day and it was just the straw that broke the camel's back. I did send an email friday, had to send another one this morning since I guess I sent it to the wrong email address?
Anyway, I went to the range and it made me feel better. but seriously John, this is how you reply to your customer? At least you've shown your true color.

Oh and I've never had an answer in my mail box? How about dealing with the cutomer directly instead of publicly answering here?
Click to expand...

Well now, you asked the question by posting here in an open forum, is it not correct for me to reply here, in the very same forum ??
After all the fine people here derserve to know how we treat customers....
MERRY CHRISTMAS
John
 
johnone said:
Well now, you asked the question by posting here in an open forum, is it not correct for me to reply here, in the very same forum ??
After all the fine people here derserve to know how we treat customers....
MERRY CHRISTMAS
John
Click to expand...

I understand you answer here since I created a topic about this here, but you should also reply in my personal inbox. If I am to ship back the Item I will be deemed to pay for shipping, and I am not paying twice for shipping.
 
Dake21 said:
I understand you answer here since I created a topic about this here, but you should also reply in my personal inbox. If I am to ship back the Item I will be deemed to pay for shipping, and I am not paying twice for shipping.
Click to expand...

marstar will pay the shipping, didnt u read his replie.......
 
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