Redfield Warranty?
- Thread starter rkm456
- Start date
Thunderhog
CGN Ultra frequent flyer
- Location
- East Kootneys
Contact Korth Group Ltd.
LawrenceN
CGN Ultra frequent flyer
- Location
- Toronto (West end)
Sorry, but no. Depending on how old it is, they won't warranty repair older Redfields that pre-date the association with Leupold. I found that out when I contacted them regarding a lovely old steel-bodied Redfield that had an internal failure.
kamlooky
CGN Ultra frequent flyer
- Location
- Interior BC
You can send it to Trace Scope Repair if it has any value to you.
Great place to deal with.
Great place to deal with.
Korth Group Ltd
Regular
We are only equipped to repair the Redfield Revolution and Renegade optics (start date of when Leupold purchased the company).
Trace Optics will be able to help you with any older Redfield scopes.
KGL
Trace Optics will be able to help you with any older Redfield scopes.
KGL
Just figured it was worth an ask. I've got a Leupold 3.5-10 kicking around I'd rather toss on there anyways.
Willy Tincup
CGN frequent flyer
- Location
- Owen Sound
I just got my older Redfield 6 x 18 returned to me today from Korth with a note saying it couldn't be repaired..............after them telling me in July to send it in for warranty. Not impressed! It has a serial # on it so could have been dated by that.
I wonder if the office staff ever talk to the technical staff?
I wonder if the office staff ever talk to the technical staff?
Korth Group Ltd
Regular
As mentioned via PM, our apologies for the mis-information. We certainly try to not waste anyone's time. In this case, we screwed up. We have sent a swag package out to you for your troubles.
KGL
Willy Tincup
CGN frequent flyer
- Location
- Owen Sound
Apology accepted. We all screw up from time to time. It is most gratifying to see a business that understands and cares about customer service; so many of them now a days don't give a crap. Thank you.
