Well....... Remington's reply did not make me feel a whole lot better. It seemed fairly biased too, drawing heavily on emotional appeals like how many medals someone got. And saying things like "the vast majority of cases never go to trial" -- because they pay people off?
Or, there was no merit whatsoever in the cases, and even in the super litigious US of A, there was no point in proceding.
But one thing I did take away is that if it does happen, it is very rare, a one in a million sort of thing.
It is excruciatingly rare for an unmessed with rifle to malfunction in this way. Did any rifles leave Remington in an unsafe condition? I don't know.
And another thing: Even if it does happen to you, it isn't going to be a big deal if you are properly controlling the muzzle. Just goes to show that it really is important to ensure a gun is always pointing in a safe direction.
An unintended/negligent discharge is a pretty dramatic event, even if the firearm is pointed in a safe direction, and nothing is harmed. Sure gets one's attention.