Ruger Rings missing parts

NorthWoods

NorthWoods

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Simply out of curiosity, as I doubt I'll find satisfaction, has anyone else when ordering Ruger factory rings find parts missing? Late last summer, I ordered a set of of extended Ruger rings from Brownell's for my No.1 and received one with the attachment bolt and nut missing. I e-mailed Brownell's requesting the missing bits and they sent a whole new ring assembly.

I just purchased a Ruger Scout from a Canadian dealer (a forum sponsor) and found one of the rings missing the same parts, the bolt and nut. I e-mailed Ruger requesting the missing bolt and nut and they basicly told me to go-fish and provided a repair site phone number.

Now, I'm not a big lover of Ruger rings anyway and will be using a full length XS Sight Systems rail anyway (very happy on Marlin GG), but to my mind.. anyway.. a deal is a deal and Ruger owes me the missing part.... which I'll never get.

But I would like to know if this is a pattern. Does Ruger have a narcoleptic quality inspector in its shipping department?
 
I've had that issue with several of the ring & base makers. I think I've had the least issue with Weaver. A simple phone call typically solved any problems I experienced.
 
Snapshots is the Canadian Ruger warranty center. I have dealt with them several times and will take care of your ring problem without too much problem.
 
Thanks. I will try the phone call to shapshot but I saw a video once of a chimp that could communicate by putting different shaped blocks into a box. It did quite well. How hard could it be.
 
Following up..Snapshots will be sending me the missing bits of the scope ring with no charge. Thank you. I may use the rings yet as I don't like how the full length XS Sight Systems Rail makes access to the chamber difficult and might even hamper ejection, in some circumstances. I did try it on the rifle, but its off now and the stock short rail with a Leupold 2.5 has returned. Seems like a good whitetail, wolf and black bear setup and a bit of a change from my go-to Jonathan Browning .54.

A&Shuntr and Lodi, thanks for prompting me to call the service depot. There was no trouble at all.
 
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Glad to hear you made out fine. My LH Ruger Scout is inbound, cross my fingers all is good. I agree, the full length rail kinda defeats the idea of the whole scout concept
 
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