Sad news for Derya owners

infidel29

infidel29

CGN Ultra frequent flyer
Rating - 100%
544   0   2
Location
Alberta
Posted to Facebook by O'Dell warranty repair person and copied to Reddit /Canadaguns


Important Update for Our Derya Customers:

In a surprising and unexpected move, Derya Arms has abruptly ended our 10-year partnership. Effective immediately, O’Dell/Canuck is no longer the official importer and distributor for Derya products in our market.

We have always proudly stood behind the firearms we've distributed, and we remain committed to supporting our customers to the very best of our ability. However, with this change, our supply of warranty parts for the TM22-18-AL series (18" barrel, long handguards, aluminum and adjustable stock) and the TM22L-18 (lever action, 18” barrel) is now extremely limited and will not be refreshed.

We will continue to honour warranties using the remaining parts we have on hand, but once they are exhausted, we will no longer be able to provide official warranty service or replacement parts for this model. Please note: We do not, and have never, warranted the TM22 Feather variant (or similar lightweight/polymer models).

We sincerely apologize for any inconvenience this causes our valued customers and appreciate your understanding during this transition. If you own a TM22-18-AL or TM22L-18 and have warranty concerns, please reach out to us as soon as possible so we can assist while we still have parts available.

Thank you for your continued trust and support of Canuck over the past decade. We have exciting new products coming under our own brand for 2026.

We look forward to seeing you on the range and at your local Canuck dealer,

The O'Dell Team"
 
While i haven't needed warrenty on my derya it was nice to know odell backed them. Likely the best warrenty center in canada

Im currently watching sfrc handling my buddies warrenty claim on a faulty gun. Months and months with no word. When pushed they said they ordered a replacement gun. Another month has gone by while other stores have restocked the same make and model

I've only had one issue with sfrc which was fixed after a short negotiation attempt and continue to buy from them but I dont have faith in their warrenty center as of yet
 
brybenn said:
While i haven't needed warrenty on my derya it was nice to know odell backed them. Likely the best warrenty center in canada

Im currently watching sfrc handling my buddies warrenty claim on a faulty gun. Months and months with no word. When pushed they said they ordered a replacement gun. Another month has gone by while other stores have restocked the same make and model

I've only had one issue with sfrc which was fixed after a short negotiation attempt and continue to buy from them but I dont have faith in their warrenty center as of yet
Click to expand...
More than a few years ago, I reached ot to them for some parts for my NZ85B. This was not warranty, but was the result of grosely overloaded imported factory 9mm, I had a broken ejector and some other bits and pieces internally were damaged also. They sent me not only the parts I ordered, but more, and did so no charge. I have bought other stuff from them since, and will continue to do so.
 
brybenn said:
While i haven't needed warrenty on my derya it was nice to know odell backed them. Likely the best warrenty center in canada

Im currently watching sfrc handling my buddies warrenty claim on a faulty gun. Months and months with no word. When pushed they said they ordered a replacement gun. Another month has gone by while other stores have restocked the same make and model

I've only had one issue with sfrc which was fixed after a short negotiation attempt and continue to buy from them but I dont have faith in their warrenty center as of yet
Click to expand...
It's not that simple for warranty guns...remember we are hired by different manufactures to fix guns for them from dealers and customers across the country, guns we never sold but are fixing under contract. The same goes for parts, if we don't have them here, we have to order them in. If a gun has to be replaced for warranty, it comes from the manufacturer to us. Other stores or a distributor could have that exact same model for sale but we have to wait for the manufacture to ship the replacement to us. It can be frustrating for us as well when the waits are long but that is how the manufactures want it handled.
 
You must log in or register to reply here.
Back
Top Bottom