Shout Out to Prophet River!

SteelFlint

CGN frequent flyer
Rating - 100%
156   0   0
Location
BC
Wanted to give Prophet River and Tanner a shout out for yet another excellent purchase experience and top notch service - not to mention speedy shipments! Thanks guys, I'll be back!
 
I sent a question in through there website last week as I wasn't in a hurry necessarily and didn't need to tie up the phones

Called me within 10 mins and had stuff shipped that day

Great Service !!
 
They've stepped up to the plate when I had a manufacturer's defect (twice in a row). They never said "call the warranty centre" or "get in touch with the manufacturer" or anything like that. They said send it back and we will give you another one. Mind you it was a legitimate, serious defect in both cases, but still. I always check with them first because I feel like I can rely on them.
 
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