Sinclairs has steped up and made it right

Hey Dean, that sucks man. I have to admit that I have had great service with Sinclair. I would recommend calling back, and if that person does not help you, hang up and call back again. I am sure there is someone there that will help you out.

Cheers.
 
Been dealing with Sinclair for years and will continue to do so. People have an aversion these days to TALKING to people on the phone... reap what you sow
 
If you only typed in a comment box "NO rush...Please ship it USPS" with out changing your shipping options then that is a lesson learned. Always check your order and shipping option before you hit "submit order". Sinclair/Brownells has always been reasonable and provide superb service for all my orders.
 
ALBERTA BOY said:
I ordered from Midway USA and the total cost was less than $40. It seems that Sinclair does gouge on the shipping...
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Really? I don't mean to say you are intentionally making up a story but are you sure it was Midway? Midway hasn't shipped to Canada for several years. Some high end restricted scopes were captured with the bad guys over in the sand box and they were traced back to an non-licensed export by Midway to Canada. Midway paid some humungous fines because of that mishap and they won't ship a pair of socks to Canada without a State Dept issued export license since that time. Midway's online checkout won't even process a non-US billing or delivery address.
 
jethunter said:
Really? I don't mean to say you are intentionally making up a story but are you sure it was Midway? Midway hasn't shipped to Canada for several years. Some high end restricted scopes were captured with the bad guys over in the sand box and they were traced back to an non-licensed export by Midway to Canada. Midway paid some humungous fines because of that mishap and they won't ship a pair of socks to Canada without a State Dept issued export license since that time. Midway's online checkout won't even process a non-US billing or delivery address.
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I just asked her and she assures me it was from midway which is the website I emailed her when I asked for the book.

I guess I'll find out for sure when it arrives.
 
Always had great service from Sinclair. When ever something weird is needed they track it down and with Brownels ownership they have more items to choose from. There's an ancient piece of technology called a telephone that is handy when dealing shipping issues. Russ Haydon Shooter Supply is another great guy to deal with.
 
ALBERTA BOY said:
I dunno. Their website says they don't but - they did!
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I'd love to see a MidwayUSA invoice with a Canadian delivery address.
I have a US shipping address and they won't ship to it even with a USPS money order because the primary residence on my account is in Canada.

They were fined $250,000 for shipping scopes to Canada years ago and Larry Potterfield vowed that it would never happen again.
 
If there is not a firm cost of shipping when ordering . . . don't.

Asked for USPS but it came express. The only thing more expensive was AIR,
Asking for USPS is not a guarantee. I won't say what my Hornady Manual cost!!!
 
I have had nothing but positive experiences with Sinclair. No issues with shipping and very reasonable prices. I had stuff shipped to Canada and also to my residence in AZ and all went smoothly. I would definitely recommend them to a fellow shooter.
 
I just received another package from Sinclair today.

This time I really won the shipping lottery as the box was shipped about a week ago and spent less than one day in customs. :D One of the items I bought was on sale for $25.00 off regular price and with the addition of the 15% Black Friday discount the contents of my box were over $100.00 cheaper than what Wholesale Sports lists the items for before tax and shipping. (And this assumes Wholesale would actually have the items in stock and get around to shipping them before 2014! :rolleyes: )
 
I just made an order through them Monday and got the invoice today with the exact price of shipping they quoted. My big boss 2 Christmas present is on its way. :)
 
Looks as if the exhortation "do not buy from them!!!!" is actually generating more business for them.
 
Never a problem and I have ordered many times, over 10 and will keep ordering from them. They are my go to guys for reloading stuff. Cheers Roscoe
 
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