Slightly Disappointed.

zxnith said:
I don't expect it to be anywhere comparable to a rolls royce in the gun world. Yes, i know its a mass produced gun and not a staccato.
If you buy a brand new toyota tacoma from the dealership, I reckon you will be a bit upset when it gets delivered with dents and paint defects.
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I don't know any distributors that will pull a gun out of stock to inspect it before on line shipping. A small company maybe.
 
If this is the reception OP received after buying a Ruger AMERICAN, imagine the (nuclear) fallout had he DARED to purchase a CZ lmao it could've been their top model and if it arrived with a bent barrel it'd be all "that's what you deserve" and "eat shut OP" 🤣🤣 we're a delicate bunch, ain't we??
 
If I took that American out of the box and found that, I'd also be "slightly disappointed"...meaning that I'd look at those marks, run a finger over them and mutter "that's a shame"...and then clean her up and go shooting.

Don't ever buy a Norinco; the same individual gun could be described by one seller as "new in box, unfired, in mint condition" and by another seller as "numerous small handling marks and blemishes, good overall condition"...and they'd both be correct.

Of course, I've never specified or heard of a hand-selected option for Norinco, so...
 
zxnith said:
They aren't open at the moment but I'll shoot them a email.
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We responded to Google one star review first, as that seemed to be the first place you started with last night. Please find the response below.

Hi xn liu
Thank you for your feedback and for choosing us for your Ruger American Ranch. We're sorry that you feel the rifle arrived with imperfections in the cerakote finish on the barrel and muzzle brake. You asked us to inspect for flaws before shipping, and while we did perform an inspection, it seems we missed these issues. Factory-applied coatings can occasionally have minor blemishes (common with many manufacturers), but we should have identified them and communicated with you directly.
This particular rifle was part of a special import run that required significant effort to bring into Canada—we worked through considerable challenges ("snowmageddon and 80 MPH winds" courier delays included) to make it available. As noted in our terms and conditions on the website, we do our absolute best with timing, but we cannot guarantee exact shipment dates due to logistics and import variables.
We always prefer that customers reach out to us directly first with any concerns so we can resolve them quickly and internally. Posting publicly before contacting us makes it harder to address promptly, but we're still here to help.
Firearms are serialized and cannot be exchanged, but please contact Irunguns through email at the address on the invoice, always including your order number. We can guide you through a Ruger warranty claim. We value your business and want you to be happy with your purchase.
Merry Christmas!
Best regards,
John
US Customer Service Team
IRUNGUNS
 
Did you do an unboxing video too!

zxnith said:
Purchased a ruger american ranch in 5.56 from Irunguns. Was really excited about this purchase given the current availability of these things.
When I ordered, I called in to specifically ask if irg could inspect the rifle before sending it out. As with most factory applied coatings/finished, they tend to not be done the best, so I asked if they could look over the rifle especially the cerakote before shipping it to me. I was told not to worry.

After I unboxed it, I saw a gouge in the barrel. Then I saw a discoloured finish on the muzzle brake with what appears to be another gouge. I know ruger's quality isn't particularly good but this is on another level.

Shipping also caused kind of a headache. I was told my order would ship on a Wednesday but nothing happened until Friday.

Disappointed on this year's Christmas gift.View attachment 1062565View attachment 1062567
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Most Rugers are like this. I had gen 1 before, tell me about it. I never heard of handpicking new guns. Just sell it if you don't like the brand or buy a Tikka next time.
 
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