So I bought a new 686 4.2" model...

that is normal from new s&w I looked over a few new revolvers and 1911s and everyone had some flaw in the finish from poor machining and all revolvers I looked at had some small scratches,they are not finished like the older s&w guns.For the money difference I would buy a ruger the new s&w aren't any better.I would not buy a new s&w without looking at it in person.
 
Wow. That really looks like Hell, eh?

You might as well use it for a S&W M&P pistol vs. S&W revolver range test. That hasn't been done yet, I don't think.

Heck, maybe even carry it around in a holster, and draw it and reholster it and then draw it again and stuff.

I mean, it's not as though it could look any worse, right?
 
I would be unhappy as well. I bought a ss 686 which is around 10+ years old and it is absolutely mint. Paying full price for a new model with obvious marks would make me angry. Especially if it looks like it was used or mishandled.
 
I'm very "picky" as well. Maybe if more people expected/demanded better manufacturing quality we wouldn't be so tolerant of shoddy craftsmanship.

If we the consumer don't give a @#%$ why should they? No pride any more. Just another reason this world is going to hell in a handbasket :p.

P.S. Don't bother listening to Wendell, no one else does...:dancingbanana:
 
Take it back.
A few stray tool marks near the plate , I could probably live with.
Those gouges on the muzzle are not pleasing to the eyes.
Maybe I've been lucky over the years....owned about 6 different S&W revolvers , including this 4.2 and they all have been flawless.
 
I suspect the marks are from careless handling at the gun shop. No biggy I 'spose but it happens easily enough as guns are removed from display cases and handled or stored for the night and replaced over and over again.
 
UPDATE: Brought her back in this morning and returned her. Had to pay a 10% restocking fee unfortunately. Funny enough, I was asked a few times how many times it was fired :D

Anyways, a few lessons learned. Happy once again shooting my flawless GP-100 :)
 
I wouldn't pay a restocking fee. Tell them "I bought a new gun and it looks used". They definitely wouldn't keep 10% of my money without a fight. Find out if the restocking fee is in writing and fight it. They got their gun back and kept 10% of your cash, I wouldn't be happy with that bull$hit. Go get all your money back.

I wouldn't shop there anymore.
 
I would actually like to know the name of this outfit so I never deal with them. 10% restocking fee pfffffft :kickInTheNuts: what a joke. I would have just sold it on the EE.


I wouldn't pay a restocking fee. Tell them "I bought a new gun and it looks used". They definitely wouldn't keep 10% of my money without a fight. Find out if the restocking fee is in writing and fight it. They got their gun back and kept 10% of your cash, I wouldn't be happy with that bull$hit. Go get all your money back.

I wouldn't shop there anymore.
 
Definitely not new...you are not being unreasonable....

How many new 686's have you handled? Based on having handled LOTS and LOTS of them, I can't see enough to be able to call one way or the other. So please, do tell, how you know that's not an NIB 686? With revolvers, you're dealing with luck of the draw, frequently a revolver gets assembled, tested, taken apart, adjusted and put back together, perhaps as many as three or four times in extreme cases - now I think they SHOULD use new screws when they do this, but I'm pretty sure the bean counters at the manufacturers disagree. To this you must remember that ALL firearms sold or made for sale in the US have been fired at least once, revolvers more than that, so every gun you buy has been shot by someone else first.
 
This may be no consolation to you since its not a Smith & Wesson, but a recent purchase ( Ruger Redhawk 45 Stainless ) looks like it was assembled by a blacksmith. If it was not such a good shooter I would consider returning it. Maybe this is becoming a normal thing with new handguns of various makes..
 
if they thought you shot it I'm suprised they even returned it at all. That being said, would they have charged you the restocking fee if you had exchanged it? Did they give you a half decent explanation of why it would have been scratched?
 
Not trying to pick a fight or speak wrongly of any other 686s........

As a Sheriff Deputy temp. assigned to patrol I had to carry a revolver until Patrol's Range Officer said I was ok with the my normal Sig P220.

So I bought a 686.

I hated it. Worst firearm I ever owned. It jammed more than a Rem 742 30-06.
The primers would back out regardless of ammo maker and it took channel lock pliers to rotate the cylinder to free it when that happened.

Our Major was a S&W cert. gunsmith and installed/replaced the parts recommended by S&W.

A colleague leaving for South America bought it and based on his longevity it apparently worked fine.

Im just happy that junk is two counties away from me.
 
So I bought a 686.

I hated it. Worst firearm I ever owned. It jammed more than a Rem 742 30-06.
The primers would back out regardless of ammo maker and it took channel lock pliers to rotate the cylinder to free it when that happened.

Is that not more an ammo issue then the gun? honest question. I just bought a new 4.2 686 too

And for what its worth the marks on the end of the barrel are NOT machining marks, they are from being mishandled. I used to machine for a living. a mark like that is from smacking it against something or being hit by something.
 
Of course the dealer didn't have a problem taking it back since you paid a 10% restocking fee...now they can sell it as "used" and make even more $$ then selling it once "new".
Yes, post the dealers name and do use all a favour....
 
REALLY should have inspected it in store, there is no way for the dealer to know if you did the damage once you left the store. I would not throw them under the bus for that.

I can guarantee someone can/has damaged a gun themselves and returned it as if it came that way and expect the dealer to pay for it.
 
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