SOLD OUT: Laugo Arms Alien
- Thread starter Tactical Imports
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Apparently Alberta's CFO says it's not an issue that they are not in my possession as they will be when they are imported. I was informed that if requested I could ask Tactical Imports to take them back into their inventory but it's not a requirement as I can just state that they have not been imported yet....
Now my only valid concern seems to be the Sub Par customer service that has been provided.
Thank you all for your imput
Now my only valid concern seems to be the Sub Par customer service that has been provided.
Thank you all for your imput
As mentioned to the above client, due to the special order nature of the order, the balance on everyone's order was due when the order had left the factory, not when items ship from us. We cannot initiate transfers until payment has been received on any restricted firearm. Everything was already registered and transfers initiated on paid orders once cargo cleared customs. When order was received at warehouse it was discovered that half the shipment was the wrong cargo.
Correct cargo was located by factory and proper shipment inbound. Client had advised of our failure of customer service, had advised he would be posting a review on CGN and spreading word of mouth to local 3 gun clubs as to our business practices and lack of concern over customer satisfaction. We had offered full refund on order, client decided not to cancel. Client's first pistol was shipped this Tuesday and remaining pistols are estimated to go out the following Tuesday, overall shouldn't be more then a 1 week delay between shipping remainder of order.
Correct cargo was located by factory and proper shipment inbound. Client had advised of our failure of customer service, had advised he would be posting a review on CGN and spreading word of mouth to local 3 gun clubs as to our business practices and lack of concern over customer satisfaction. We had offered full refund on order, client decided not to cancel. Client's first pistol was shipped this Tuesday and remaining pistols are estimated to go out the following Tuesday, overall shouldn't be more then a 1 week delay between shipping remainder of order.
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As someone who has to deal with special orders every once in awhile I feel you TI. Keep plugging away and bringing in the oddball stuff. The rest of us appreciate it.
Shipment cleared customs faster then anticipated, might even go out Saturday; 4 day delay total
I'd be happy if the transfer was done asap before I got my gun. Probably get your regi as soon as the gun arrives and go to the range right away to try it out. Obviously TI anticipated for the guns to arrive, and realized some were missing once they got the shipment. Error wasn't there's, but luckily they were able to resolve it fairly quickly. One of my friend's pistol was missing from the original shipment so his got delayed too. Good news it's coming soon though.
This is great news. Now let's get those transfers going!!
Ian at Forgotten Weapons really liked the Laugo at the range, though he had to modify his hand hold to prevent a uniquely left-handed malfunction.
Since he was given to gun, he intends to put it through its paces in range matches, including Brutality matches, something regular users may not be willing to do, given the price of the firearm. Looks like a cool firearm, and it will be interesting to see Ian use it in competition.
Ian at Forgotten Weapons said:
Since he was given to gun, he intends to put it through its paces in range matches, including Brutality matches, something regular users may not be willing to do, given the price of the firearm. Looks like a cool firearm, and it will be interesting to see Ian use it in competition.
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