John, I will point one thing out, and I don't mean to hijack the thread but it has to be said in one or the other.
You talk about the fact that you can't come on CGN very often because you have a business to run...
You should however consider using the "Reply with quote" feature when you do, because I cannot comprehend how a busy guy like you would rather type names and whole sentences just to quote the comment he's answering to.
That and the constant belligerent or sarcastic remarks you make to customers... How can you run a business and not understand that you don't talk to customers like that??
Do what you will, but I'd bet money that your business would do a lot better if you worked on this aspect of communications.
You talk about the fact that you can't come on CGN very often because you have a business to run...
You should however consider using the "Reply with quote" feature when you do, because I cannot comprehend how a busy guy like you would rather type names and whole sentences just to quote the comment he's answering to.
That and the constant belligerent or sarcastic remarks you make to customers... How can you run a business and not understand that you don't talk to customers like that??
Do what you will, but I'd bet money that your business would do a lot better if you worked on this aspect of communications.




















































