Stag 10 wont pivot open

Runt said:
I have an Irunguns built Stag10 with the lighter weight option. FYI, No issues....works flawlessly.
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The 2 I've built also run fine. There were a couple minor things to take care of during assembly, but that's part of the fun in the project.
 
spyderchop said:
Why was I told by Tj at Stag arms that it had nothing to do with buffer tube? Someone needs to get story straight. Also when you tell a customer on a warranty return the rifle will be looked over you should have done it. Looking forward to a working rifle the 3rd time ...when ever it gets mailed out
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What I posted was the straight story. If more detail is required...

Your first rifle had an issue, so we replaced it. The replacement rifle had an assembly fault, the receiver extension (buffer tube) was turned in one turn too many, as can be done with the notched receiver extension. This resulted in the BCG catching the receiver extension blocking the receiver to pivot. It is quite evident in the picture you posted and we have replicated the situation in house since. If in the possession of a stock wrench, it is a 2 minute fix.

I agreed with you when you stated that you shouldn't have to fix anything yourself and that you wanted it resolved immediately. I talked to Stag Arms and suggested to save time and face we ship another rifle instead of fixing the second gun and sending back. Stag easily agreed. I asked them to call you with the 'good news', which they did.

As the vendor, we were disappointed that the first rifle had issues, and doubly so to hear the second one had an issue to boot, minor or not. As our customer you stated the outcome you wanted, and we made it happen. The replacement was shipped before your reply above.

I am wondering if where you state TJ said replacing the rifle had nothing to do with the buffer tube, was he referring to the fact that this rifle was already a replacement, and we didn't want to add another week to you being without a serviceable rifle? Replacing the second rifle instead of fixing it for you was an attempt to go 'above and beyond' in a highly unusual situation and get a rifle to you without delay, not the result of a unfixable/serious fault. The receiver extension itself is not the fault, the installation of the receiver extension was the fault.
 
E76A7A26-D48C-4477-8857-53E1419A6810.jpgWhat a pile of Drama over a incorrectly installed buffer tube... lol

And for the guys worried about scratching their Castle nut , from removing with a screw driver..
 

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ya i've sat back and watched this all unfold and am still kinda baffled how such a simple thing needed so many pages of commentary.
If it was my rifle I would have been disappointed the first time..... even more disappointed the second time but realizing the simplicity of problem #2 I would have fixed that and moved on LOL
I fail to see how adjusting a buffer tube or even replacing with a completely different one would void a rifles warranty.
So if I bought a stag-10 with a carbine stock and switched it to a PRS or other rifle version my warranty is void? I highly doubt it.
Arms East has done everything a dealer can do to be the best at what they do and that's all I'm gonna take away from this thread.
 
dangertree said:
What I posted was the straight story. If more detail is required...

Your first rifle had an issue, so we replaced it. The replacement rifle had an assembly fault, the receiver extension (buffer tube) was turned in one turn too many, as can be done with the notched receiver extension. This resulted in the BCG catching the receiver extension blocking the receiver to pivot. It is quite evident in the picture you posted and we have replicated the situation in house since. If in the possession of a stock wrench, it is a 2 minute fix.

I agreed with you when you stated that you shouldn't have to fix anything yourself and that you wanted it resolved immediately. I talked to Stag Arms and suggested to save time and face we ship another rifle instead of fixing the second gun and sending back. Stag easily agreed. I asked them to call you with the 'good news', which they did.

As the vendor, we were disappointed that the first rifle had issues, and doubly so to hear the second one had an issue to boot, minor or not. As our customer you stated the outcome you wanted, and we made it happen. The replacement was shipped before your reply above.

I am wondering if where you state TJ said replacing the rifle had nothing to do with the buffer tube, was he referring to the fact that this rifle was already a replacement, and we didn't want to add another week to you being without a serviceable rifle? Replacing the second rifle instead of fixing it for you was an attempt to go 'above and beyond' in a highly unusual situation and get a rifle to you without delay, not the result of a unfixable/serious fault. The receiver extension itself is not the fault, the installation of the receiver extension was the fault.
Click to expand...
Would you guys sell me that rifle? As is.
At a good discount of course.. ha ha
 
dangertree said:
What I posted was the straight story. If more detail is required...

Your first rifle had an issue, so we replaced it. The replacement rifle had an assembly fault, the receiver extension (buffer tube) was turned in one turn too many, as can be done with the notched receiver extension. This resulted in the BCG catching the receiver extension blocking the receiver to pivot. It is quite evident in the picture you posted and we have replicated the situation in house since. If in the possession of a stock wrench, it is a 2 minute fix.

I agreed with you when you stated that you shouldn't have to fix anything yourself and that you wanted it resolved immediately. I talked to Stag Arms and suggested to save time and face we ship another rifle instead of fixing the second gun and sending back. Stag easily agreed. I asked them to call you with the 'good news', which they did.

As the vendor, we were disappointed that the first rifle had issues, and doubly so to hear the second one had an issue to boot, minor or not. As our customer you stated the outcome you wanted, and we made it happen. The replacement was shipped before your reply above.

I am wondering if where you state TJ said replacing the rifle had nothing to do with the buffer tube, was he referring to the fact that this rifle was already a replacement, and we didn't want to add another week to you being without a serviceable rifle? Replacing the second rifle instead of fixing it for you was an attempt to go 'above and beyond' in a highly unusual situation and get a rifle to you without delay, not the result of a unfixable/serious fault. The receiver extension itself is not the fault, the installation of the receiver extension was the fault.
Click to expand...

I was told otherwise by Tj but oh well must have been miscommunication
Either way my new rifle is on it's way. Thanks. 3rd times a charm and I appreciate your help thx
 
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I would like to say that I have not been mistreated by Arms east or Stag arms they are good people

Just disappointed I'm on my third rifle. I will let everyone know how third is when it arrives next week
 
DILLIGAF said:
But they come with the QD plate and ratchet castle nut. Once you try one you'll never go back ! You couldn't pay me to ever use a standard ones ever again.
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Going to avoid these other wise will end up only using these just like the jp captured buffers.

If I lived close enough to the op I would have driven over full speed, likely drive thru his house to save time. Jump out fix the buffer tube and drive away. Easy fix the op's house and my car not so much.
 
Dr. Hunter said:
Going to avoid these other wise will end up only using these just like the jp captured buffers.

If I lived close enough to the op I would have driven over full speed, likely drive thru his house to save time. Jump out fix the buffer tube and drive away. Easy fix the op's house and my car not so much.
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Lol thx I would of had beer ready
 
I had this issue with my NEA15 well they sent it to me it was the opposite. Just like yours would have been if you backed it out one full turn. The retainer pin came out what a fun mess that was!!!! Try and get the gun apart lol. when I got a new retainer pin and pin spring I turned the tube in one full turn and of course it hit hit my upper. instead of dealing again with NEA which was like pulling teeth. I turned it in a second time used a dremmal to take some metal off the upper half of the tube then cleaned it up backed it back out the one turn and it's now perfect. That being said this is why I didn't buy a BCL lol
 
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