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info@iwi.net is for IWI USA if I'm not mistaken (I still emailed them). We need to go further up the ladder to IWI in Israel!! The USA IWI will just refer back to Israel. I just find this a bit ridiculous they're willing to sell us their products but not provide replacement parts..
info@iwi.us is the US site. Can't hurt to send the same email to both websites. Get a hundred Canadians filling their inbox with the same complaints somebody will take notice.
I suggest with shot show in the near future somebody better have a sit down at the IWI booth.
