Tenda customer service

mtstef said:
just a side note : many online retailers offer same day shipping :)

so hold your horses a bit saying "have you bought anything online"

some fireams stores send you a tracking label number same day too.
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Really?? There are countless posts on CGN saying thank you to the vendor for shipping the item in within a week or two, thank you for stocking the item so that I can buy it from you, thank you for the 200-300% markup. Tenda's prices are generally better than most online stores. Case in point was the sale they had on the S&W 686 and a whole bunch of ammo.
 
bought ammo online Sep 10 (sunday) and it shipped Sep 12(TUESDAY) .

..Received Sep 13 (wednesday). I live in the Montreal area.

..Excellent service and would order from them again. No problem.
 
I've been to the store a few times. Everyone that works there is very helpful and has great customer skills. Seems like a perfectly normal family business to me... maybe time for another visit!!!
 
coyotte said:
I ordered ammo from the tenda website during their sale. My order was made on September 14th. I received a receipt by email the same day but I did not receive any shipping confirmation or tracking number. I wrote to tenda 3 times to find out if this is normal but I have never received an answer. Is there someone who answer to the customer at TENDA ??
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5 days ago and two of them are a weekend............chill out
 
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