The Shooting Edge - Customer service review
- Thread starter Yukoner89
- Start date
I renewed my and my wife's membership with the TSE earlier this year as I feel they have fair prices, their gunsmith Torfi (sp?) has done some really exceptional work with very fast turn around time on several hand guns for me and quite a few for some of my friends, the TSE staff have always been friendly, most seem quite knowledgeable, and in my opinion they are extremely honest about when certain out of stock or back ordered item may or may not arrive so you aren't left hanging waiting for something that might be unobtanium in the next few months, and as a major bonus, they set aside range time for IPSC shooters to practice.
Marc
Marc
- Location
- Chilliwack, BC
I've been following this thread and I've never been to TSE, but JR the CEO seems to be doing what he can to make it right with his customers. In my books that's the sign of someone who cares and wants to build relationships. I always take both stories with a grain of salt, and somewhere in the middle is the truth.
JR - Keep up the good work
JR - Keep up the good work
That's want I'm seeing!.... had a chance to meet JR in person last week.... very helpful and acomadating. Looks like he's committed to clean the reputation up... : )
nowarningshot
CGN Ultra frequent flyer
What i see that is amazing is that the thread is going since March, and so far it appears to be not resolved. yet this is helpful and accomadating.
This is trying to clean up the reputation? Pretty much anything would clean up the reputation, keep up the good work. Not throwing anyone under the bus in 5 months is great. Perhaps helping the OP out from under it would help.
Pretty disjointed statement.... what are you trying to say there fella?...
So as to not leave TSE on the hook, my situation was resolved to a fairly reasonable degree.
My apologies, I will work harder to clarify my posts in the future.
Thanks for the support, I will add though that it seems like JR is working to improve things.
