In 1988 I bought a pair of Leupold 9X25 armoured gold ring compact binoculars. Well, in the past year the armour began to sag and started to separate. I use these optics constantly when I hunt. I sent them back to Leupold in Oregon because Korth could not work on them.
I received them back today approximately 3 weeks after I sent them. They are re-armoured, a complete internal inspection done and aligned.
Included was a brand new strap and they were packaged in a brand new camo soft case, all at no charge. Just the postage is what it cost me.
No whining, and pleading. It was yes sir, no sir, three bags full sir. This is after 24 years.
Pretty damn good public relations and warranty service if you ask me.
I received them back today approximately 3 weeks after I sent them. They are re-armoured, a complete internal inspection done and aligned.
Included was a brand new strap and they were packaged in a brand new camo soft case, all at no charge. Just the postage is what it cost me.
No whining, and pleading. It was yes sir, no sir, three bags full sir. This is after 24 years.
Pretty damn good public relations and warranty service if you ask me.
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