This is why you should insure your parcels.

[HalifaxArmyNavyStore]

When we mail anything to a customer, we automatically include insurance for full value of the item in the shipping quote.
That sometimes makes our shipping seem expensive, but today we learned the hard way that the $2.25-per-$100 insurance is absolutely worth it.

We received in the mail a rifle, with a new stock mounted on it.
However, once we opened the parcel it turned out that the stock has been cracked at pistol grip, rendering it inoperable. Luckily the item was FULLY insured for the $2000 it is worth, not just for the standard $100.

Needless to say we are not impressed, but are curious to see how Canada Posts' insurance claim process works.

 

[phillyblt]

Damn that's crazy. Did they run over it with a fork lift? I get it all insured if I have the option. Even for $20 parts. Poor rifle

 

[onetwentyish]

Good freaking luck. I had to fight with them for over 6 months just to get insurance paid out on an ACOG that was stolen during transit with photographic evidence that the box arrived empty at the recipients post office.

 

[wannabe]

and if its insured Canada Post will ask you to PROVE it was not damaged prior to shipment...

 

[Zen_Seeker]

Liberal delivery person?

 

[HalifaxArmyNavyStore]

and if its insured Canada Post will ask you to PROVE it was not damaged prior to shipment...

Luckily we have a picture of the top of the grip before it was mailed, so we'll see how that goes.
We are keeping our fingers crossed, and will post updates here.

In the meantime, the takeaway from this is, even well packed parcels can get broken.

 

[just having some fun]

I would also check that the barrel on that M1 Garand is still straight

 

[OkayShooter]

2000$, should have been shipped in a hard case.

 

[FAQMAT]

2000$, should have been shipped in a hard case.

^This
And how insurances money can replace a number matching stock on a milsurp rifle? Not this particular one, but some milsurp have S/N stamped on the wood. You can buy new wood stock for a Mauser, but the 2k$ fully matching 98K turn into a mismatch 8-900$ rifle. Does they pay for that too?

I have a fully match No4 T with matching scope and scope case, If CanPost break the scope in transit, it can be replaced, but the rifle will not be matching anymore and thus, depreciating greatly it's value. Not sure CanPost care about that.
A good sturdy container for high value items is far more secure than any insurances IMHO.

 

[HalifaxArmyNavyStore]

No container will reimburse us for damaged goods.
Insurance for FULL value takes care of depreciation you talk about.

Waiting to see how CanPo proceeds with this. And yeah, we are pretty happy that this did not happen to a one-of-a-kind firearm.

^This
And how insurances money can replace a number matching stock on a milsurp rifle? Not this particular one, but some milsurp have S/N stamped on the wood. You can buy new wood stock for a Mauser, but the 2k$ fully matching 98K turn into a mismatch 8-900$ rifle. Does they pay for that too?

I have a fully match No4 T with matching scope and scope case, If CanPost break the scope in transit, it can be replaced, but the rifle will not be matching anymore and thus, depreciating greatly it's value. Not sure CanPost care about that.
A good sturdy container for high value items is far more secure than any insurances IMHO.

 

[Suther]

^This
And how insurances money can replace a number matching stock on a milsurp rifle? Not this particular one, but some milsurp have S/N stamped on the wood. You can buy new wood stock for a Mauser, but the 2k$ fully matching 98K turn into a mismatch 8-900$ rifle. Does they pay for that too?

I have a fully match No4 T with matching scope and scope case, If CanPost break the scope in transit, it can be replaced, but the rifle will not be matching anymore and thus, depreciating greatly it's value. Not sure CanPost care about that.
A good sturdy container for high value items is far more secure than any insurances IMHO.

If I'm not mistaken, They don't pay to replace the stock they pay the full value of the damaged firearm.

Obviously that wouldn't help too much with super rare items that can't be replaced for any amount of money, but you could buy another numbers matching k98.

 

[Potashminer]

Please keep us updated. You said you received this damaged rifle in the mail. I was under the impression that Postal insurance is between Canada Post and the person that sent the package, not the person that it was addressed to. You get your money back for the damaged goods from the sender of the package; they get the insurance proceeds from Canada Post. Or so I thought...

 

[HalifaxArmyNavyStore]

Please keep us updated. You said you received this damaged rifle in the mail. I was under the impression that Postal insurance is between Canada Post and the person that sent the package, not the person that it was addressed to.

We will keep this thread updated, for sure!

You are correct, the insurance claim has to be initiated by the mailing party, not the addressee.

 

[VinnyQC]

How many packages do you send per year? For a value of how much?

If you've sent for 100k$ through CP and insured it all, you've paid 2250$ in insurance. So you're still under by 250$.

But not only that: you cost is not retail, it's gross. So, if, for example, your margins is 10%, you haven't sent for 100k$ through CP, you've sent 90k$. So you paid more than 2.25$/100$.

Overall, if you ship a large volume and pay for the insurance, you're getting boned. If you don't believe that, then you actually believe that CP is selling that insurance to lose money.

 

[badboybeeson]

Cp will never pay you thr $2000 . As the gun was not lost.
They will lstvyou claim thr cost of a new stock
After you show them the packaging it was shipped it
If it was anything but a hard has you maybe be SOL
Also if you are paying that for insurance you are paying retail prices for it. Get a contract with canada post.

 

[groundskeeper willy]

I worked in a mail plant. Parcels are literally heaved into bins from as far away as can be thrown.
Often hit the floor. Parcels tumble through conveyor systems.
They drop down chutes. They get covered under piles of other parcels.
So many ways a parcel can be damaged. Then they go into contractor vans and trucks and who knows how hard they handle parcels.
Good advice to always insure to the max.

 

[DT741]

CP is a huge pain in the rear end to deal with in the claim department.

Another CGNer and I had to fight for 6 months for an item worth 100$ that was packed to be thrown out of an airplane. CanadaPost Ombudsman was involved and we had to spend hours on the phone. Pictures of the delivered package was clearly showing a total lack of care from the monkeys CP hire to handle package, it looked like it had been in the touch down zone of the winning goal of the Superbowl.

 

[Gutodd]

Thanks for the tip...

 

[NeonGreen]

curious to see how this works aswell

 

[FAQMAT]

How many packages do you send per year? For a value of how much?

If you've sent for 100k$ through CP and insured it all, you've paid 2250$ in insurance. So you're still under by 250$.

But not only that: you cost is not retail, it's gross. So, if, for example, your margins is 10%, you haven't sent for 100k$ through CP, you've sent 90k$. So you paid more than 2.25$/100$.

Overall, if you ship a large volume and pay for the insurance, you're getting boned. If you don't believe that, then you actually believe that CP is selling that insurance to lose money.

The dealer pay nothing for the insurances. The insurance fees are charged to the customers on the value of their shipped items.