This is why you should insure your parcels.

FAQMAT said:
The dealer pay nothing for the insurances. The insurance fees are charged to the customers on the value of their shipped items.
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No, the dealer pays. He can choose to charge it piece by piece to his customer, hide it in its gross margin, or take the risk himself. It's worth taking the risk.
 
I can tell you that it is definitely not worth taking the risk. The customer will be out 2,000. for his ruined gun. I can't afford to be out 2 grand. And in my business, a 2,000. loss would take a huge amount of billable work to erase the loss. All to save a few dollars. Not smart.
 
VinnyQC said:
No, the dealer pays. He can choose to charge it piece by piece to his customer, hide it in its gross margin, or take the risk himself. It's worth taking the risk.
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The insurance isnt a business expense to lose out on... it is directly covered by the customer per order. If CPost KO's a package then the business is re imbursed to send another package to the customer. No loss to the dealers bottom line.

You say for every 100k, it pays Cpost 2250. Well... lets say the customer doesnt pay, and nor does the company...take the risk as you say... now each customer saves 2.25 per 100 spent and the dealer pays out 2k on a KO'd rifle. A total loss for the company.

Lets say the dealer decides to save the 2.25/100 to the customer and pays it themselvs....ok they lose 250 at the end of the year. Or they lose 2250 if nothing happens.

Now lets say Cpost KO's 2 rifles in the 100k... now the company loses 1850....or 4000 if no party is paying insurance.

So the dealer can hide the 2.25/100 in the cost of the item... or tell the customer upfront youre paying 2.25/100 for insurance. Otherwise, its all loss for the dealer to save a customer a 2.25/100.
 
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I suppose the dealer could charge 2.25/100, not insure through Cpost, and after 100k the dealer would have 2250 in free money. Thats all fine an dandy till Cpost KO's more than 2250 worth of merchandise in 1 year. Or, if they make off with no issues then Cpost doesnt get 2250 in free money and the dealer instead is making free money.
 
I sent a return package to Montreal...last track was Mississauga never got to Montreal.
Got a reply from Canada Post today...this is some of it....

Thank you for contacting Canada Post about the item: ###########.

If there is any further issue with this item, please advise the company to
contact us because it is under their contract with Canada Post that postage and
insurance was paid since you used a pre-paid label to send your item.
Therefore, they are technically the sender, although you shipped the item back
to them.

Now we will see what happens
 
onetwentyish said:
Good freaking luck. I had to fight with them for over 6 months just to get insurance paid out on an ACOG that was stolen during transit with photographic evidence that the box arrived empty at the recipients post office.
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It's still worth it for 6 months wait for 2000$ insurance payout
 
HalifaxArmyNavyStore said:
When we mail anything to a customer, we automatically include insurance for full value of the item in the shipping quote.
That sometimes makes our shipping seem expensive, but today we learned the hard way that the $2.25-per-$100 insurance is absolutely worth it.

We received in the mail a rifle, with a new stock mounted on it.
However, once we opened the parcel it turned out that the stock has been cracked at pistol grip, rendering it inoperable. Luckily the item was FULLY insured for the $2000 it is worth, not just for the standard $100.

Needless to say we are not impressed, but are curious to see how Canada Posts' insurance claim process works.

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stock looks like a cheap one
 
fiftycalforsquirrels said:
I suppose the dealer could charge 2.25/100, not insure through Cpost, and after 100k the dealer would have 2250 in free money. Thats all fine an dandy till Cpost KO's more than 2250 worth of merchandise in 1 year. Or, if they make off with no issues then Cpost doesnt get 2250 in free money and the dealer instead is making free money.
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Actually, VinnyQC makes a valid point.

CP wouldn't set their prices for insurance low enough to LOSE money on it. With enough volume shipped you'll pay more for insurance than it saves you long-term, unless your packages get damaged at higher-than-average rates.

In fact, my buddy's dad used to work for a very large insurance company. A nation-wide company with many employees in many provinces, most of whom had company cars - leased vehicles that got traded in at 120 000 km. And how much coverage do you think they put on that fleet of hundreds if not thousands of company cars? Nadda. No additional coverage. Whatever the basic legal minimum is and thats it, because they are in the insurance game, they know that to make money with insurance you need to charge more than you pay out long term.
 
I mailed a parcel the other day and asked for fragile stickers and the lady said they don't have them because they don't need them. Canada post treats all their parcels the same.
Kid you not.
 
In my dealings with C Post, they will not cover damage. If it’s damaged you didn’t package it right is their explanation. Missing parcel is another matter but let’s be honest that’s a very rare occasion with tracking numbers. I’ve had rifles with 3 cracked stocks at the wrist over the years. They never took responsibility even after providing before and after pics.

As for parcel care in shipping, a good friend of mine is a postmaster. She sees packages being thrown from trucks onto loading docks. Due to that, now any optics I sell are “as is” once shipped.

But, I hope you do better with them in this circumstance.
 
Agree with 3screwsloose. My post office has offered insurance with the caveat "if it arrives broken we don't cover it. Maybe if there are truck tire marks on your parcel there's a chance".
 
If I'm selling an expensive item on the EE and the buyer doesn't want to pay a few dollars for insurance I'll usually spring for it myself just to be on the safe side.

That said the few times I've had items lost (buying and selling) from cp they've been cheap and only worth $100-$300 in insurance and CP were #######s to deal with. Practically wanted DNA tests and a Spanish inquisition over $100.
 
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